March 2024 by Steffi Love
I?ve been a member on and off from when the gym first opened. Recent changes to the gym equipment I love, never was a fan of the old machines. Some constructive feedback. The open area where classes take place can be annoying and loud when you want to work out in peace. Even with noise cancelling headphones. It?s a shame there is only 1 small Smiths Machine. You could add a couple more. The spa area is nice but the chlorine is so strong it can burn your nose and eyes. Wished you opened earlier at the weekend. Last but not least, the ladies changing rooms and shower area could do with an update. I believe it has been the same pretty much since the gym first opened. Would love if you were the first gym to offer reformer pilates.??
March 2024 by Malcolm Oliver
Welcoming professional and enthusiastic staff
February 2024 by Kitty Strange
Great pools and spa, good yoga classes. Gym, not so much, awful refit, uninviting, dark and too loud. Feels more aggressive than it was previously.
February 2024 by James Hamelin
I joined this gym, disappointed I like the pool but can never use it as they have lessons going on all day so I tried cancelling it now they have put a £700 debt on my head will not join again and wouldn't advice this gym to anyone go anywhere else but here
January 2024 by Terry Tibbs
Used to love coming in and was really looking forward to the refurb but oh my....what have you done? Smyth machine gone, multiple cables gone, static bars gone, curl machine gone, all the accesories for the lat pull down are gone. You going to lower the monthly sub to reflect the loss of kit? Course you ain't.how you have used the space is mind boggling. Now never any free weights free (god knows how) and even at 50% it now it feels full/stuffy.I have never known a gym to hype up a refurb and massively cut servivces for a month, only to make it worse (also, no rebursement for the lack of facilities whilst it was being upgraded, nice).Also love paying the membership to get one swimming lane whilst the kids get 3. Commical. Easy decision to cancel.
January 2024 by Ben Turner
Massively over priced gym, some of the staff are very unhelpful and not particularly knowledgeable. Lacks atmosphere and the changing rooms are rarely as clean as they should be considering the price. The main positive is the spa and easy parking but still lacks value overall. Plenty of other better options round the town.
January 2024 by Olegs Kurdjukovs
The simulators themselves worked great, it was really the first time that they moved so smoothly. But there are very few of them. For example, you cannot train the lower chest, since there is no bench to lie upside down. There are only regular/classic ones.P.S. I can?t say anything about the pool and saunas; I didn?t visit them.
January 2024 by Magdalena Harea
crowded. you have nowhere to train.
November 2023 by Jw S
The gym is not big enough! You are waiting for about an hour for 1 machine to use.Due to size, you can't leave this gym untill the bind contract has ended so if you wish to go to a gym that is rammed with people who can't leave and use 1 machine a day then join this gym...
October 2023 by Tony Sherwin
This used to be a flagship gym, unfortunately it has massively declined. The equipment is very old and makes for an unpleasant work out. The equipment vibrates and makes high pitched noises. Some of the cross trainers wobble and some of the running machines belt slips. When the membership costs around £70 you expect the facilities to be of a certain standard. Forget connecting your modern 2021-2023 phone to the equipment and expect a reliable connection. The TVs on the machines are intermittent and do not support subtitles, and given the connectivity issues with modern phones means you can?t listen to the TV during a workout. I?ve just cancelled and will be signing up to another local, but modern gym.
August 2023 by Ross Halliday
Definitely not worth the money. Its certainly not terrrible but there's not enough equipment in relation to the amount of people who go there and the majority of it is poorly maintained. For a high end price I expect high end goods and services and this gym does not deliver. Everything is just a bit tired. The machines are a bit rusty and loose, nothing gets put away properly, the locker doors stick, the showers don't have very good pressure, in the spa the jet shower is more like a trickle. This is very much a mid range gym at best with a high end price tag. I'm sure it was lovely 10 years ago but it really does feel like nothing has been changed or updated in the last 10 years. If I wasn't locked in to a 12 month contract I'd be looking for an alternative.
August 2023 by james brown
I had to delete my previous review to post this one with a lower rating.I was told I would get a response on my previous post from Virgin Active on my comments on how poor the showers are in the male changing rooms.These are still broken with shelves missing - showers hanging off the walls (shower 14 for example).The biggest problem is the water pressure it?s like it dribbles out the shower head - the site needs to invest in pressure boosters as other clubs in the area like Diana?s, Nuffield and David Lloyd are much better and I am starting to think of going elsewhere - I know a few members have left due to the subpar facilities like the showers?Please fix and improve the showers asap in the male changing rooms as for the money you pay we expect decent showers.This is for Virgin Active Riverside Northamptonshire.
July 2023 by Glynis Lawrence
I enjoy going to the classes,I usually only go for the classes.I fut in as many as possible around my worki g day2 mat palates.I zumba1 body pump1 or 2 AquaCant beat it
July 2023 by Megan Brodie-Farmer
I booked a virgin experience spa for two last year and got put on the waiting list. Unfortunately I missed a call from them which was presumably to arrange the date. I tried numerous times to call and arrange a date but never managed to get through. It only went to voicemail and I never got a call back even though they said they would. My partner tried emailing them with the emails suggested with people with similar experiences but we never heard anything. Unfortunately my spa voucher has since expired and never got used. Wouldn't recommend booking here if you have a Virgin Experience Spa Voucher!
June 2023 by Bob Dobalina
Counting down the days until my subscription ends.This gym is beyond useless. I've all but given up going here but made a rare trip today. Annoyingly I had to abandon the session after 15 minutes due to its poor equipment. With a lowly twenty-something percent occupancy (so nearly empty) there is still a queue three-deep to get onto the useful machines, whilst 80% of the 'specialist' machines are empty. There is always a queue for the (two!) multi gyms, barbells, and most free weights.I'm sure they equip this gym just to fill floor space based on whatever the sales rep is discounting rather than looking at the equipment people actually use and how it's used.Multi gyms and free weights are usually used as part of a multifaceted routine, so the user normally stays on them longer. 'Specialist' machines are usually only used by casual gym users who don?t stay long, often don?t have programme, and aren?t fussed what they do. Its daft to starve the gym of the equipment people use the most and the longest and fill the empty spaces with machines people don?t use that much.Other reviews say its no good at busy times; well its not much better when nearly empty ? mainly due to the poor choices made equipping the gym. By the time you get onto the equipment you need, you need to go through your warm-ups again. If you just want to go on a treadmill for 30-40 mins then spend 10 minutes on the leg and arm machines then I dare say you can make this gym work.You're better of buying a multi-gym and a few free weights and staying at home or joining a private gym than going to Virgin. When I leave a gym I expected to feel exhausted, energised and relaxed. When I leave this Virgin gym I just feel frustrated and annoyed.
