January 2024 by rg zach uk gamer
Great staff, optimist recommended the Anti-Glaze lens due to me driving, added extra but worth the money, lenses fits perfectly, staff were very helpful and supportive to my care. Been using these for 18 years and never been faultless with me, thanks - Zach
November 2023 by Tashan Palmer
The person was more focused on trying to book me in and sign me up then asking me what my problem is and how it will works. And the your appointment card show had the contact information quick access to the number if you want to call them for any reason
November 2023 by Jelena Ivanuga
I liked it very much. Good vision test and very polite and attentive consultants. I will be happy to come again in two years. Many thanks to the staff for a very good job.
October 2023 by Christine Young
All straight forward and a nice optician but unfortunately they have sent my lenses with the wrong prescription
August 2023 by H P (Haylestonesxo)
Went in as needed smaller frames man helped me find them and was really helpful then the lady helped as I only had my prescription on email they went above and beyond
July 2023 by Darren Williams
Staff were friendly and helpful, i even helped them catch a shoplifter while i was in there. Dont expect that on a trip to the opticians. All in all good experience.
January 2023 by roop dahal
Absolutely brilliant service very professional, great attention to detail during the eye examination and staff were very friendly in ensuring o had the correct frames for my new prescription.
December 2022 by Trish Bonham
Opticians in Northampton town centre were professional, friendly and helpful, actually listening to my concerns re choice of frames and offering solutions and advice. Thank you Vicky, well done
December 2022 by Daniel Herbert
5 star service,I was very nervous going there because it was my first eye test since I left school 30 yrs ago because I was bullied for wearing glasses so I stopped,everyone was incredibly friendly and caring and loads of choice for frames and let me take as long as I needed to choose,now I can't wait for glasses and to wear them with pride,thank you everyone
July 2022 by Monica Higgins
Staff explained everything really well. It took me ages to choose my new glasses, they were very patient with me.
July 2022 by Adilia Nunes
Reading some of this reviews , I started to wonder if went to a different Vision express .I my experience was not that good . Disorganised and the branch manager gave me the impression that she doesn't care .
July 2022 by Gabriela Dm
Nice frames at a good price. Good customer service and the eye doctor was really informative as well!
July 2022 by Frank
Went to western Favell last time, useless. But this branch was the best options I've ever been to. All the staff friendly and helpful, Pal is an excellent optician.
June 2022 by neville luck
First class service today I'd managed to break my glasses and enquired if they could be repaired and a straight reply with no erm or argh they put my glasses back into good use my grateful thanks and definitely 5 stars
May 2022 by John Lambourn
I visited on the 11th of May with my girlfriend, she is looking for a pair of sunglasses, the staff were extremely helpful. She also had 2 pairs of expensive sunglasses that needed repairing, the manager fixed both pairs free of charge. Thanks very much we will definitely return
