August 2023 by Chloe Townsend
I?m a regular customer who shops at this whsmith. I?ve just about been able to find everything I need, apart from when I need to collect an order from here. But all else is good, staff are lovely and attentive to needs if be.
June 2023 by Tashan Palmer
Very helpful staff to sort out my DHL package return, because DHL section in the WHS shop was a bit confused has I never use DHL return
February 2023 by Anthony O'Shea
Extortionate prices , books are literally 3 times more expensive here than on amazon
November 2022 by Oli Oli
Avoid Any costs! It's the worst company ever! After i purchase a item and it didn't work, then i went to this local retailer to exchange it whit the receipt but they refused to exchange it! And the funny thing is that they suggested me to contact the manufacturer because it's not made from WhSmith! And when i asked that if you selling the product and if it's faulty then they are responsible and they have to contact the manufacturer! Obviously after the supervisor contacted her manager and the area manager they still didn't exchange it or refund it!
January 2022 by Liliana Simion
Been there to use the drop-off DHL service, at around 10.00 AM.The elderly gentleman wearing a WHSmith t-shirt/uniform got "spooked" by the country of destination - "Romania", and immediately:- I had to PRINT the barcode that I had received on email and was presenting to him on the phone. He added that he cannot print anything there (but he has a big printer&scanner right next to the till, and everybody knows barcodes on phone screens are being scanned every second on this planet)- then, he decided he CAN type in the numbers under the barcode, which he did, on a nearby computer.- I asked if the documents will arrive to the destination the next day, and he immediately said I DOUBT IT, and added that the collection time from his store is at around 4.00 PM. I went online afterwards, and read black on white that IF THE COLLECTION DIDN'T HAPPEN YET, THE NEXT DAY DELIVERY APPLIES.- I concluded his attitude is deeply unprofesional and definitely non-helpful, and went home and used the pick-up from home service.Now, this is my oppinion, and I could use some strong words in it, but I'm a lady so I won't.Definitely not going back in that store, never ever ever.
December 2021 by Oli Shehaj
Avoid Any costs! It's the worst company ever! After i purchase a item and it didn't work, then i went to this local retailer to exchange it whit the receipt but they refused to exchange it! And the funny thing is that they suggested me to contact the manufacturer because it's not made from WhSmith! And when i asked that if you selling the product and if it's faulty then they are responsible and they have to contact the manufacturer! Obviously after the supervisor contacted her manager and the area manager they still didn't exchange it or refund it!
July 2021 by Ariele
It's a regular shop. Containing food, basic supplies, stationary, books and more. It's got what you need expect they don't sell sewing thread.
July 2021 by Ari
It's a regular shop. Containing food, basic supplies, stationary, books and more. It's got what you need expect they don't sell sewing thread.
October 2020 by Ariele Vegyte
It's a regular shop. Containing food, basic supplies, stationary, books and more. It's got what you need expect they don't sell sewing thread.
October 2020 by samantha mussard
Rude assistants. Little tin gods in these shops now. Will not be going back. I am starting to order online going forward. Even for my food shop.
July 2019 by Gem Wood
Had some fantastic bits over Christmas. Not sure if there is a customer lift, need to check this out.
July 2019 by Leonides Quiason
Bought the sharpie electro-pop pens at a value price. I was looking for A4-size transparent plastic sheets. Staff were very helpful but unfortunately they do not have it.
July 2019 by Justin Mcauliffe
Newspapers, magazines and books etc plus all you your stationery needs are met. The staff are not the politest I've met, but you can use the self service till instead. Handy as it is in the Grosvenor Center.
July 2019 by Phillip
A small WHSmith's store with limited choices. However, it has that nostalgic newsagents feel that I like about this store. Great offers on books and helpful staff are always on hand.
July 2019 by Elizabeth Leeming
Slight delay at the till due to attendant giving service to customer. Used 25% off single greeting cards but was still expensive.
