January 2024 by Jon Askew
Still many empty shelves in the vegetable racks?
January 2024 by Jane Piercy-Hughes
Really helpful and friendly staff. Thanks for being such a good staff.
January 2024 by Jose Tavares
Pleasant enough shopping experience.
December 2023 by Daran Andrew
Popped in for some essentials the other day and wasn?t sure where some items where , asked a very polite member of staff with a beard ( Callum ) he went above and beyond to help , rare these days . Well done Waitrose on employing polite and diligent staff .
December 2023 by Sevil Hanson
Such a shame....I am a regular Waitrose shopper and have been for many years. After todays debaclemy son and I attempted to do Xmas food shop only to find XMAS essentials missing from shelves. NO SHERRY TRIFLES....AT ALL ..so disappointed..Usually buy the American cheesecake....NOT TODAY.....IT WAS £12.00.....ITS XMAS ..but I draw the line at being overcharged for essentials or a really short date on the fresh stuff. So much of the chilled and fresh stuff like fresh custards and cheeses ...including some essential vegetables like sprouts had Use By Dates of 24th December 23 just making it difficult to buy most of my usual items. VERY DISAPPOINTED!
November 2023 by marksW2280ZX
Although the service in the cafe was slow and the staff forgot to bring me my order, the food was actually very tasty. However, the visit to the toilet was horrendous - the toilet seat in the unisex, accessible toilet had been left up to, to expose the most disgusting orange/brown urine staining (see photo's). I reported this to the store manager, who couldn't have been less interested - despite me showing her the toilet seat, she offered no apology, smiled and stated that it had already been reported and she was already aware of it. I believe she said that it was being addressed next week, so if anyone needs the toilet, you may be better to cross your legs until you can find somewhere more sanitary to use! Very annoyingly, the manager saw fit to speak to somebody on her headset whilst I was talking to her - really disrespectful and patronising. Really not the standard that I expected from Waitrose!
November 2023 by mike palmer
Use Waitrose in Oundle twice a week, which is fine. If you arrange to pick a parcel, ordered from John Lewis. Beware of the young lady assistance, made us wait four minutes while she labelled someones dry cleaning. And then not a smile, such a miserable person. Walked from shop, my wife said she?s always like that. Just like to say all other staff are great.
September 2023 by Simon Carter
Go to Oundle regularly but this is the first time we've popped into this smallish but perfectly formed Waitrose branch.All well set out, things easy to find. Good scan as you pay system and a very useful top up shop after visiting Oundle Wharf and the Tap &. Kitchen for a bite of lunch.Well set out car park and facilities. All in all excellent!
July 2023 by Robert Dunlop
Items are ridiculously overpriced.Compared to other supermarkets, there is little reason as to why waitrose charge so much for their produce.Takeaway sandwiches are terrible. Bland, boring fillings which have not changed for quite some time. That and when I say filling, they are certainly not generously filled for the rip-off price.I used to like shopping at Waitrose. I think it has gone downhill over the years. Now it's just a supermarket which is expensive for the sake of it.That and its following the trend of rolling out self-service checkouts which bark commands at you if you take more than 5 seconds to scan an item. Naturally, it then throws a fault, and someone has to attend to clear the error. Utterly dreadful experience....
June 2023 by Phil Thompson
Cafe reopened also free coffee for MyWaitrose card holders. June 23 shortages of some items especially on Saturday. No butter at all due to fridge failure yesterday.
April 2023 by Philippa T
I just wanted to let management know that Dawn, who was working in the flowers section (Waitrose, Oundle) is an absolute credit to your team! Fantastic customer service, going over and beyond what I expected. I couldn?t find a feedback form on the website, hence the review here. Many thanks Dawn!
March 2023 by Daniel Hamilton-Charlton
In and out using self scanner, checked out really fast with everything I went in for.
January 2023 by janna broken angel
LOvely boy Oscar serving on till when power went down in Oundle and so very charming. Unlike the rude Alison ( lady )!!! PLEASE more staff like him. Hope your all coping in the heat ;)
January 2023 by janna150
Not the easiest of customers to please with a coffee. But lovely Sam gets it right everytime. Nothing is too much trouble for her and always service with a smile that makes you feel welcomed. Management i hope you appreicate this little treasure as she is a star staff member. food always hot, coffees always done to perfection and quickly delivered with a beaming smile.
December 2022 by Dave Mumford
Standard Waitrose store, nice small / medium size. Plenty of parking
