March 2024 by Colsta Gaming
Cracking place, always clean and tidy and in the mornings all equipment is available with only a short wait.Staff are chill and happy to help when asked ?
February 2024 by Edd Hedges
Great gym. Really helpful staff. No issues whatsoever. Used the gym at all hours and was always a clean and safe space. Great location.Toilets and showers always kept clean.Not too busy, even at peak times.
January 2024 by Geri Karaivanova
Joined recently and it was best thing ever I have done for myself. The facilities provide all we need. Nice , clean , tidy and quiet, stuff and PTs are amazing, friendly and always happy to help . Strongly recommend
June 2023 by Marcus Mahendra
The gym is a complete scam and I advise not joining at any cost. Have an injury and the doctor advised not to attend gym until physio therapy and fully recovered. I sent them the doctor note, they reactivated my frozen account and said the doctors letters should state I will not be able to attend gym for more then 6 month. They have no concern for Human rights or follow the GDPR regarding your personal data. Payments will be taken without your consent and your account will be in The control of the staff. The gym is outdated and the showers areinstalled in a disabled toilets, only one member can use it at once.
June 2023 by Georgia Barlow
Direct debit cancelled as lost job and had to relocate, closest gym was now 20 miles away. Went to fill in cancellation form online but always took me to a page to re set up direct debit! Anytime fitness then took to using my card details to put payments through each month as a visa transaction. THATS FRAUD!
May 2023 by amrajpal S P
Not even worthy of one star, so cancelled my subscription after my year came to an end and was assured it would be cancelled and a link sent to me however nothing was sent to me and by this time I had made my bank aware DD was cancelled. I therefore thought everything was ok , only to receive a letter stating I have missed payments and now I owe them £131.85! I challenged this yet they still made me pay £70, the gym is an absolute joke, all there after is money it?s very sales focused. I would never recommend this gym it?s a rip off, staff are con artists. So in a nutshell I had to pay for the incompetence of the staff making errors and having wrong details on system, link wasn?t sent as never had right number all typos. It?s a joke and tbh should of challenged it further then pay for there mistakes.
April 2023 by maria pavlou
The worst gym I?ve never been. Most of the staff are polite but the manager is rude and unhelpful. I have made a request since February to cancel my registration due to relocation and they did not accept any proofs I have sent them which they particularly asked for after delaying to review them until March. That resulted to a charge of the April month and more specifically an extra month?s fees as well because apparently I had to pay a month in advance in order to cancel my registration . Additionally they charged me twice many times for several months and they did not refunded any money back until today as well as withdrawing money from a different card I paid once without my permission and the manager apparently told me that I gave that card as a second method of payment but that was completely unaware by me. To conclude I must admit that I am really disappointed by the way I ve been treated as a customer and I ve experienced a terrible customer service ! I ve had to pay unnecessary fees and penalties after deciding to end the contract of agreement which I was legally entitled to since I ve had to move to another county and that was part of the contract ! Last but not least i find rude the fact of a business withdrawing random and unnecessary transactions out of my bank and non handling customer confidential information by also withdrawing money out of different bank accounts under my name without any permission .
April 2023 by Sandu Borta
Quite good gym with polite staff and clean equipment. However, when signing up we agreed on a 12 month contract that could be terminated in case of emergency. The management assured me that it is perfectly fine and doable.Like any good sales-team, they failed to mention the bad details like the need to pay a fee every month and the need to pay for another month in advance, even if I requested the matter with plenty of time ahead and my key fob will be deactivated.I don't accuse of these details not being true, however the management team could have put a little more effort in making customers who asked particular questions about the matter aware of these details before signing up.
April 2023 by Financial growth - TT
ABSOLUTELY SHOCKING CUSTOMER SERVICE! Definitely more concerned about filling their own pockets versuses doing the right thing. Signing up process was awful. I wasn't aware that I had been asked to sign a contract as I was only presented with a box to sign. I wasn't informed about the 14 days cooling off period (which would have made it clear that I was consenting to a contract). I never received the contract as the wrong email address was taken by the person signing me up. I called 15 days later to cancel and was told that I was already in my 12 month contract, so I couldn't exit. I explained my experience of the signing up process and that I hadn"t received a contract. The system was checked and found that there was a typo in my email address. I requested another 14 days cooling off period, but the gym declined it. Although, I was entitled to a discounted rate, the person signing me up had still put signed me up to the full rate- which I found out once the contract came through after my email address was rectified. The rate was adjusted once I brought it to the gym's attention- but that is all that has been done. Emails & calls were exchanged since 6th February 2023, yet no resolution STILL. My contract is totally UNETHICAL. For the price paid, all the equipment found there and in other gyms are more or less the same. There are only three showers (I believe) and you may as well forget about resolving disputes when they arise. There is also a speaker that makes noises in connection to the movement of the door- highly annoying if you have no headphones. Honestly, DO NOT BOTHER SIGNING UP.
December 2022 by Jack Barnes
Like the segregated cardio/freeweight sectionNothing really knocks the place other than that noise that goes off every time someone enters gym ;'(Right near tesco, decent age range and looked after equipment. Bit busy around 4-6 but is expected as not many decent gyms in area
November 2022 by Samuel Riley
Absolutely shocking. Don't join this gym! I've been waiting for a refund of £330 for over two months and nothing! Poor
November 2022 by Bec W
I've been to a few ranches of Anytime Fitness, and this one is definitely the most spacious, with a big, separate free weights area which has plenty of power racks and two deadlift plaftorms, and can be used without feeling cramped. Definitely a cut above the usual chain gyms for anyone serious about lifting.
June 2022 by Hbghg Mnkn
Would be a fantastic gym to go to but sadly they have asked for a second card to guarantee the payment.I don't own a second card so can't join.I'm sure a gym that doesn't ask for the second card will get my membership instead
June 2022 by Julie Nightingale
Helpful friendly polite staff. Will help any member with equipment what has not used before
February 2022 by Shirley Bates
So far so good. Only been a member for a month. Everything you need in a gym. Machines are well spaced out. Very clean. A great improvement compared to the gym in Thrapston where I was a member for 11 years!
