Just tried to return a faulty pair of Adidas trainers that keep having the velcro come undone causing my 3 year old to fall over.Only worn twice and with proof of purchase.So called Assistant Manager by the name of Lee (wouldn’t give me his surname - said his payroll number of 353720 would suffice) acknowledged the fault... read full comment
January 2024
Tidy if not sparse than years before ! Xmas lights were on sale 3weeks before Xmas and half price of the discount store ...I didn't go in for that but also discounted were many gift boxes of perfume and aftershave so we're £20 cheaper than superdrug a few shops down at the lakes Rushden. It's very busy even on a weekday... read full comment
January 2024
Came to buy some new makeup today - Went to the NARS counter and Louise was so helpful and attentive when it came to shade matching for foundation, really happy with my purchase, glad I’ve found a good go to foundation and really happy with the service! Will defo be coming again
We're House of Fraser (fondly known by those who love us as 'HoF') and we've been on a mission to provide your heart's desires for more than 150 years. From a humble Drapery Shop in Victorian Glasgow to an internationally inspirational department store, we've come a long way and we're still making history every day. We're so much more than just a house; we're a whole universe full of your favourite things.