January 2024 by Jayde Griffins
A member of their pharmacy team was quite rude. They never answer the phones either, I had to pop into store to check if my prescription was ready.
December 2023 by Vloggle Vox
Didn?t have my item in stock but the very helpful gentleman rang another pharmacy and I was able to get my medication! All the best!
December 2023 by Nelle Stanton
It never seems booming ..lights are always off in the store and only a few on the tills ..which I prefer than self service. For a bigger store it doesn't seem to have much.
December 2023 by Dawn Silk
My eye test went well but the price for reglazing my glasses was ridiculous!! £400 for one pair!!!Last year I had two new pairs for just slightly more than that price!I had to take my prescription to another optician and have had my two pairs replaced for £338.I will not be returning to Boots opticians, I just can?t afford your prices!
December 2023 by Frankie RichardsThomas
The optician gets an A1 star from me. Very limited range of frames; I can't believe what their idea of "round" is.
November 2023 by Suzanne Dewart
We had a very good experience choosing our new glasses
November 2023 by Colin Bruce
Excellent for over the counter medicines
November 2023 by Lynsey Radwell
Wow what a difference today's appointment was to a previous one. I saw 4 lovely, friendly, polite ladies today for an eye test and contact lens check and I also bought new glasses. All were incredibly helpful and demonstrated a good level of empathy after hearing about my previous appointment and awful service. Not going to lie today I was positive I would be cancelling my subscription and finding another optician however, after today I will be staying. Thankyou and we'll done ladies
October 2023 by Marianne Syrett
Credit where credit is due. What a difference the staff make. It has been sometime since I had my eyes tested, the last time at boots was not altogether one I would have repeated, however I decided to go back and was treated 100% better. The lady who booked the app and greeted on the day was extremely helpful, the optometrist was professional, patient and helpful, explained what was happening and why Really impressed and would recommend (I am a hard taskmaster where customer service is concerned) ??
October 2023 by jamie mosedale
Today at 14:26 I went into boot whileMy mother was at another shop as I walk into the store a member of staff looked at me and then said something on her headset, because I was wearing a black baseball cap which I always wear because I?m am using my hair, and a black T-shirt and white jeans, so I went to go and get my stuff and then I went to the main cashier Counter at the front of the shop There was two female staff on the cashier tills both was giving me a dirty look, one member of staff was talking on her headset at looking at me, I have always shopped at boots and never to be felt uncomfortable in my hole life I?mNot a thief? I have never stolen in my whole life, and I will never will, to be made to feel like I?m am is disgusting, as I was standing there waiting to be served I was served by Sharon not even a hello she just stared at me, like I was some form of criminal. Because I?m wearing a baseball cap, she scanned my items I paid for my items as I paid for my items my mother turned up and stood right next to me and Then Sharon looked away as she gave my bag to me like I was some dirty person, I have never been treated like this in my whole life so sadly I would not be shopping in Boots ever again because I?ve lost an honest customer! This is how you treat your customers, because the clothing they wear who are not criminals or thieves is disgusting, I am a hard on working person So this is why I have given boots a 1 star, to be feel Uncomfortable, as you walk in the store is not on! I was a bit upset as I left the store. Even my mother could tell and I said to her I?ve just been made to feel like I?m a criminal and all I was doing was buying my shopping in boots and they all stared at me like I was some kind of thief. So I?ve given this with you to tell you how I was treated as a customer in Boots just because I wear a baseball cap.
September 2023 by Ian
This shop has almost been the same since I first remember going in there, which is a good thing but then maybe a few more lights on might help
September 2023 by Jakub Sajdak
Don't really go there but it's cool
August 2023 by Rebecca Jayne Hawker
Some great offers. Definitely worth getting a Boots advantage card to accumulate points. Pharmacy section in store and staff are very helpful.
June 2023 by Helen Heitzman
Only have 1 till staff, that's because they usually only have 1 customer.
June 2023 by Mike Edgecombe
As you'd expect, everything went well and I got everything I went in for