February 2024 by Stembile Ganje
Today I met this horrible lady at this post office with really bad attitude. I have used this service before and they were really nice.But this lady that I met today 02/02/24 has a bad attitude. Very poor customer service received today. I am still in shock.
November 2023 by Akhil Revi
The Indian woman was very rude. Never seen a lady like that. She was really horrible. Never ever go to there again. To the management please give at least some training to your employee (specifically the Indian women). She was serving me as I was about to robe her. If she is having any issues ask her to take a day off.
November 2023 by Laurie Farrelly
One star is still too much!!The woman is always rude to me and after what happened today regarding me trying to bank some money so that I could pay a bill (my bank was closed) I have now made an official complaint.I have never had this at any other post office in this town.Since the passing of Pete at Northampton Road post office their business can only have improved. From now on I will stick to the town centre or Berrymoor Road where the staff treat you better.
November 2023 by Linda White
It would be useful to know if you are open in lunch hours.
August 2023 by edvinas gecas
Extremely rude and out of touch Indian woman working here. Seems annoyed that she has to do her job and serve me. Was speaking in Indian on the phone and maybe I was wrong to interrupt her?
May 2023 by Kye KRS
Handy small post office inside the COOP. Usually quite busy but the staff are always helpful and friendly.
May 2023 by Jami Huff
Used often as this is the closest to where I live. The staff are extremely helpful and friendly plus it's situated inside the Co op shop too so you can grab other things that you may need at the same time.
May 2023 by Chris Hunt
Had a slight issue with my travel money, however, the nice ladies at the Post Office quickly resolved my issue. Thank you very much and I can now enjoy my trip to Italy. Very good customer service ?
April 2023 by Brigid-Ann Lord
It has taken me 9 months to try and sort out a name change on my drivers licence. The staff at the post office in the Coop on Northern way have been incredibly helpful and always smiling with the whole process. I also use the post office for my banking as the branch in the town has closed. Thank goodness we still have great people who are so helpful. This place is a great bonus for our community. Well done Jaimika and the team for providing a first class service.
April 2023 by Ed Jones
Friendly staff, very efficient.
December 2022 by Magdalena Kadziela
Jaimika served me today and she was rude again. In the past she grabbed (without asking) my phone while scanning the barcode. I have asked her not to do it. Ever since she is unpleasant to me. Today conversation escalated as I asked about the size of a medium size parcel. She brought another colleague in saying I have got an issue! In the end she shouted at me in front of other customers and her colleagues. An official complaint has been raised.
July 2022 by mike ball
Good PO and inside a COOP shop and very convenient. Use it quite often.
June 2022 by Janette HIlton
The staff in this post office are extremely helpful. I had some difficulty with downloading a postage return label and the staff member helped me out. Thank you
May 2022 by LittleVixen9
I have been to this post office twice and both times the woman behind the counter was rude and sarcastic. Excuse me for having a job and not knowing the ins and outs of post office life.Also today, good Friday, I looked on their website for opening hours and it stated 9-5:30 so when I went along with my husband at 2pm I want actually surprised to see it closed.Google did say the hours might differ on this day, but checking their specific website it said it was open until 5:30.It looks like they put as much effort in to informing the public of their opening hours than they do with having a good tempremant
January 2022 by True Reviews only
The best Post office in wellingborough by far, with free parking outside too .These ladies behind the counter are very friendly and provide fantastic customer service.Nothing is too much trouble for them and they are so professional.