March 2024 by progTom
For me the guys in store were pragmatic, helpful and professional. A credit to Halfords... However, when buying or ordering things online for store pickup, the centralised call centre and live chat are utterly rubbish, not to mention the customer service in some things that are also centralised at head office (like getting blood out of a stone). Avoid the website and come into store.
March 2024 by Daniel Bestek
Great customer service, friendly and very helpful.
March 2024 by Graham Alden
Great product very good staff
March 2024 by Paul Brown
I had left my bicycle in for a service and to have brake discs replaced. I found the staff in Ballymena Halfords very helpful..courteous ..and knowledgeable. Can't fault them . Thank you. (To cyclists ....these guys know their stuff. My opinion is that it's a bike shop that also dabbles in car stuff :) )
February 2024 by Brian Robinson
Very helpful thanks Dan ballymena shop
February 2024 by Toni McCaig
Collected my sons bicycle the customer service was excellent.
February 2024 by James McDonagh
Excellent service
February 2024 by Yvonne Mckee
Excellent
February 2024 by Pauline Gibson
Fast, efficient service! No pre booking involved! Service with a smile??
February 2024 by G stewart
I though this was a cycle repair shop, i just needed a simple gear shifter replaced, but was told to take it where i bought it, but there happy to put punture proof in my bike ages ago at a high price, very shocked a bike repair shop that only fixes carerras they sell? Not be back, terrible service AVOID
February 2024 by Jenny Sloan
The guys in Ballymena were very quick and helped get my headlight bulbs replaced in no time at all. Would recommend this service.
January 2024 by Abie McClean
Great service and friendly helpful staff.
January 2024 by Joseph O Prey
Car battery bought in the Ballymena store. Fitted very efficiently by Michael. Service was friendly and efficient.
January 2024 by Lorna Montgomery
Lovely bike and my son really loves it.
December 2023 by Peter Martin
I was bowled over by how friendly and helpful the staff where. They honestly couldn't do more to help. £9 to fit a bulb seemed a little steep but then again I wanted it done immediately and they were available to help. The entrance to the car park was hard to find but then why be any different to anywhere else in Ballymena. You couldn't be blamed for sometimes thinking it is a town designed by a 4 year old high on e numbers.