January 2024 by Peter Martin
Great spot, not the biggest food hall but fast and efficient tills meaning a quick in and out is possible even at Christmas. I found the staff very friendly and helpful!! The cafe was clean and well staffed and to be fair was a lot more pleasant than the other M&S cafes in the provence.
December 2023 by Jennifer O'hara
It always is. No matter which marks and Spencers you go in you will always find friendly and helpful staff.
July 2023 by Robert Simpson
Always quality stuff. Pristine shop.pleasant staff. Expensive.
July 2023 by Google user
Always quality stuff. Pristine shop.pleasant staff. Expensive.
April 2023 by Julie Lyle
Variety of goods with variety of prices. Always sure to get what you want here.
October 2022 by Sam
Based on 2 floors with a lift and escalators. This store has a great selection of childrens, womens and mens clothes. A food hall and toiletries on the groundfloor. Kitchen accessories plus a restaurant on the 2nd floor. It's probably the most popular shop in the Fairhill shopping centre.
September 2022 by dorothy havergal
Great place to shop! Staff so very helpful & friendly in particular Lucy who went to a great deal of trouble to find my size & colour! Thankyou so much Lucy! Marks & Spencer do have a excellent range of products & the variety & quality of their products are superb! I enjoy shopping at Marks & Spencer's especially when one can have a lovely coffee at the end of it!
May 2022 by Jean O'Loan
Yes but you need to fix the spelling mistake on the ticket machine outside the upstairs of M&S.
May 2022 by Roy McClean
Great shop. Marvelous staff. Brilliant Cafe staff. Once a dept manager refused to change trousers (never been worn) but I parcelled them up. enclosed the receipt and send them to M & S HQ. A month later a letter arrived stating they agreed that the sizes on the label were completely wrong, they agreed that the trousers had never been worn. They refunded the amount paid and enclosed a Voucher. That's the way to treat a customer.?
April 2022 by Jennifer Patterson
I go to the Fairhill store every Saturday as the range of food is much wider than the Coleraine store however I?m horrified at the hygiene standards. The café upstairs always has dirty tables, this I can deal with, I can wipe a table but the bakery downstairs fills me with horror! Every week I see the staff put out the fresh cakes etc and lift them with their hands, no gloves, no tongs!!! Oh my goodness never again will I buy a pack if doughnuts that have been packed by dirty fingers!! Sorry but this needs addressed and soon please. I?m not even going to mention the dirty toilets.
February 2022 by Tracey Gill
Went in-store Friday lunch time wish I had got the ladies on changing rooms names they where so helpful nothing was too much trouble. Thank you again ladies for your help.
January 2022 by Maebh Bird
Absolutely lovely staff. I don't know how M& S Ballymena recruit but they are just getting it really right for their customers particularly in the current pandemic. Their sales can be awesome!!!
January 2022 by Rotha Baxter
My hubby and I visited the cafe in M&S Ballymena today .We were very disappointed with service ,we had a ham&cheese toastie that was priced 4 95 but at till it was 5 35 and when I queried it was told that nobody from the top had changed the price label.??Then I asked could I have my free mince pie as was promised as a card holder but sorry we have none left .Then went to get a napkin none left either.Really disappointed for aM&S store as the service is usually impeccable .
December 2021 by Patricia Perry
I was horrified to see the number of staff in Ballymena branch,not wearing masks. When my husband questioned a supervisor, she tried to make the excuse that these staff were exempt. If that is the case,they must emply a lot of sick people. It did not feel like a safe environment to shop in.
December 2021 by Jonathan Williamson
I had to return an item on Friday and the staff member I dealt with Joanne was very friendly and was able to process my return and order the new item very quickly. Thank you
