May 2023 by Noel Smith
Stood at an open window for 15 minutes waiting for someone. Shouted multiple times. They have a package I desperately need. They need new staff.
April 2023 by Stacey Arnott
Card left at my rural address despite being in the house all day with a car in the drive and numerous safe places to leave the parcel if I hadn't heard the doorbell.Have to travel 12 miles now to collect my parcel despite Royal Mail being paid to deliver it to me. Scarva Street opening hours are a joke and very difficult location to park. If I could avoid Royal Mail completely I would.
April 2023 by Paul Cunningham
terrible service. they completely ignore customer's delivery oinstructions
May 2022 by You?re just being silly now
It's open a couple of hours a day. They ignore safe locations marked for drop offs and neighbours posted to be acceptable for drop offs. Overall they do the bare minimum.
January 2022 by STUDIOA1 Interior Design
This Post office - Staff is most useless and not helpful I have ever seen! People like this should be dismissed on spot! I will be reporting this to Trade and standards for such a terrible service
October 2021 by Conor Rooney
Update your opening hours on google!!!!!!! It's hardly ever open. The OTHER 3 Post Office locations on Banbridge are either closed in the evening, temporarily closed without online notice, or have useless, limited opening hours. Seriously?
August 2021 by anne cosgrove
Went to pick up something first time I've been since the pandemic and the guy was so rude. Pointed to his mask asking for mine which I'm exempt then rudely told me to stand behind the line and put the card on the desk. As he took it I heard him mutter f sake! Then threw my parcel on the desk and couldn't close the shuuter door quick enough. Doesn't take much to smile and be kind
January 2019 by Derek Dubery
Very helpful staff but policy to only allow collection of mail the next day after delivery is a major step back in terms of customer service. Especially so now that delivery times are completely random
January 2019 by Jake Dennison
Sort out your tracking website never updates and keep asking to verify to clock the vehicles, I ran 2 weeks ago and lady said website is down it still bloody is get it sorted
