December 2023 by Joanne Walker
I always visit this Costa as it is my local branch. always get same thing. Extra hot hot chocolate hubby get extra hot latte. Last night, 8th Dec 2023. It my drink was cold. Asked to heat it a little the girl was fuming. She returned it to me practically threw it at me. Then gave us daggers until we left. Hubby's latte was like water. Havenever had an episode like this. Didn't seem to be a manager on was all young girls and 1 boy. Standing around on their fones. Xmas is bad enough without being treated like that.
November 2023 by Carolyn Andrews
I waited in front of a young girl, waiting to place my order. She was texting on her phone, looked up, acknowledged me and went back to her phone. A young guy was working on other orders.She eventually came off her phone and started taking sandwiches out of a basket and lining them up on the counter. She still did not speak to me. I turned to walk out and spoke to the girls behind me...she them threw all the sandwiches backing the basket. The other lady asked for help and she said sorry, she was busy and walked off!!!???? Shocking behaviourThis happened on Monday 6 November
May 2023 by Roy Spence
Fantastic staff. Very efficient, polite and service with a smile. Best Costa I?ve been in.
April 2023 by Claire Scott
Very expensive but coffee's are huge
April 2023 by John Gracie
Nice pleasant staff, great coffee. Like everywhere getting more expensive
April 2023 by Philip Maxwell
We just had coffee and it was good. The servers were great
April 2023 by C7589CGsm2024
I was in with a friend who has a dairy intolerance and I went up to order us coffee. I politely asked if they had any diary free products so I could get something for my friend and I?m not sure of their menu. There is a sign that states to ask members of staff for help with dietary requirements. The response was ?are you joking don?t be stupid!? Loudly in front of a busy cafe. I was so taken back I didn?t know what to say and then seen a product at the till that said milk free so I just got it. Anything vegan would have sufficed and I suspect a franchise as large as Costa Coffee would have a couple of vegan options. I think the service and to make me look like an idiot was just terrible and the staff there need urgent training on costumer service and diet requirements.
December 2022 by Emma Gordon
Lovely coffee, quiet coffee shop with nice atmosphere, friendly staff
November 2022 by Lorraine Grant
A regular stop, very busy but pleasant staff and well run.
August 2022 by Navid Djalily
Awesome wee shop. Coffee is really good. Place is bright and comfortable and very nice inside. It's also very clean, which is appreciated. Air conditioning was a saviour as today was very warm.
July 2022 by bubbles 1
Overpriced. Not that good. Also the tall guy with the ginger beard is quite strange with his comments to customers
July 2022 by Jack Baxter
Very friendly staff and great service.
June 2022 by PH
Stopped for coffee and a bun with my mum while she waited for Specsavers to repair her hearing aid. Sat outside in the mall and watched the world go by. Quick service and friendly staff.
June 2022 by Thomas Duncan
It's a coffee shop,I'm a tea drinker,staff,sound, patient,toilet friendly,I'm a bit disabled,helpfull,
June 2022 by CM20224
This is not the first time i have been in to this costa and i have to say. This is my last. Male staff rude tonight shouting did i want anything else .. said no 3 times. Previoysly staff bickering about orders and blaming each other and recently male staff yet again SHOUTING at an elderly man.. i had to go over to check the customer and wife were ok Why apply for job with public when clearly cant stand the public