December 2023 by Christine Cromie
I am disappointed with the self service checkouts not the same friendly atmosphere.
August 2023 by elaineandalastair70
Hubby took me out for quick brunch, when i sat down waiting for my toastie, the floor was filthy everywhere food lying saw the brush and pan sitting in corner unused, the guy wiped the tables and swiped the food on floor,so filthy place.it turned me and my hubby.i couldnt eat my toastie the smell from bins yuck.......not good for M&S....please look into your staff need alot of training in hygiene.
July 2023 by James Lee
Comprehensive store for food and clothes products. Plenty of parking space and toilet facilities. Usual high standard from Man's S
May 2023 by Susanna T
It was awful I asked for a breakfast wrap and was waiting for my food after I payed and a lady came up and said they were out of breakfast wraps after I payed. Terrible service and all I was left with was a bowl of dry chips. Such a waste of money and my time.
May 2023 by Margo1969walker
Well??..I now know why I don?t shop here anymore. Extremely poor customer service, no interaction from staff, can?t be bothered attitude. Self check out experience was not good, guy who was working there just grunted and us, no pride in his appearance and looked very dishevelled. We won?t be back in a hurry and will continue to shop at Waitrose where the staff are more professional and helpful.
April 2023 by HeavenKnowsIm
Called in for coffee, hot chocolate and cake/scone. Two members of staff were floundering - swamped by the volume and expectations of customers. Appeared that they were insufficiently trained and supported. Coffee, cake and scone good. Hot chocolate ok. Felt guilty for adding to the staff's workload.
April 2023 by Craig Cousins
Staff are always Approachable, helpful and polite with a smile.
February 2023 by Allthebells
I don't think M &S will ever have there act together alway so slow in getting coffee orders up they need training not very efficient
February 2023 by Kieran Van Merkom
Always quality in the food department. I haven't found anything of poor quality from the clothing section either.
January 2023 by Dave Spikey
M&S Cafe....cracking. Particular shout out to Jean who was a star. We all need a team of Jeans!!
December 2022 by eloisehawking
If you are vegan and looking for a sweet treat with your tea/coffee, you will find none at M&S cafe in Bangor. Savoury options are extremely limited. It is unacceptable not to offer any vegan sweet options, particularly when you can walk into the adjacent M&S Food hall and find so many Plant based options (savoury and sweet). Could they not just move some into the cafe? For me and vegan friends, the M&S cafe will not get my custom when there are other cafes in Bangor (and nearby) that will accommodate vegans.
December 2022 by deemum
When is the cafe open?? We went straight from work to M&S to do some Christmas shopping and thought we would enjoy something to eat first but the cafe was closed. I can understand the cafe closing before the store, in order to clear up and clean, but this was just after 6pm. On previous visits we have thoroughly enjoyed their toasties, cookies and coffee . We will try again during the Christmas week and hopefully we won?t be disappointed at its closure again.
October 2022 by Eimear8888
Fantastic staff Especially Karen! So helpful and kind Great choice of products and we bought loads at good prices Highly recommended
October 2022 by christine shields
Food not as good anymore
October 2022 by irenajm
Called in for cuppa and toasted teacake, do like M&S tea, its served in a pot so can top up as desired. No saucers now, which I don't mind if help keep prices stable.
