January 2024 by Scott Baker
A lady came up to the counter asking about seating outside, it appeared she had a learning disability. The 3 female members of staff, looked like shift leader's and the Man sat on the laptop, openly laughed at her. Discracefull
January 2024 by N Sailes
ALWAYS CHECK YOUR ORDER, recently I have been through drive through a few times and mostly have something missing or a single burger when double was paid for. This morning my son ordered and paid for 3 double and sausage McMuffin meals and only 2 McMuffin?s were in the bag when he got home. They then never answer the phone and were not driving back over?.
December 2023 by Stewart Buchanan
Really hit and miss with both food and staff, some are really good other are so awful you wonder if they just woke up and decided to mess with the customers. You can forget about "fast food" it's pull into lane such and such for the simplest of orders.Parking: Plenty of parkingKid-friendliness: Has the usual balloons and colouring sheets
December 2023 by Helen Beggs
If I could select 0stars I would, constantly cold, never include the dips ordered and food is lukewarm at best! I honestly wouldn't waste your money on takeaway or delivery!! Disappointed every time so what's the
December 2023 by Rachel Gilliland
Service was slow but they were quite busy when we went. Food was fine. Staff were
December 2023 by Grace Kernaghan
2nd week running I ordered a salad with my main and it was so disapointing so small ( i slice of Tom 1 slice of Cumcumber and a few leaves of lettuce)
December 2023 by Gail Burke
Best McDonald's in the area Always treated like an old friend by Sharon and her team Nothing any bother
November 2023 by Nikki Johnston
Not a huge fan of McDonald's but the we one does like the chicken nuggets,floor staff can be abit rude hanging about you as if they want you to hurry up and
November 2023 by William Buntin
Waited 12mins in the drive thru for a double cheeseburger meal. I could have driven 3 miles to another outlet and got it quicker probably.
October 2023 by Genie G
This review is not just because of one BAD experience, it's EVERY SINGLE TIMEIt does not matter if its delivery, drive thru, in-store, busy or quiet the order is NEVER RIGHT. Today alone, machine wouldn't print receipts, we ordered two meals & one box of mozzarella sticks. Told there were no dips left for the mozzarella sticks, mozzarella sticks were also MISSING from bag altogether, both drinks were the WRONG SIZE, there was NO CHICKEN at all in the chicken wrap, just cucumber and lettuce. Does no one ever actually check what they eventually put in the bags or do they just throw bags out to customers without even counting items in themThe amount of MONEY OWED to us from WRONG or MISSING ORDERS is ridiculous & I'm sure we're not alone, as most people end up going without instead of going back because of the effort involved & the rest of the food will just end up FREEZING cold anywayI get occasional mistakes will happen, but that's not what this isTHEY DO NOT CARE one bit about customer service, or lack thereof, they just take your moneyCONSISTENTLY THE WORST SERVICE EVER
October 2023 by Peter Crawford
Everything I go in there's a price increase and now extra 10p for every item you want to customise your burger, seriously 10p for a few extra onions or lettuce ? To busy doing delivery orders to take any interest in walk in customers and by the time you get your food it's cold. Mcdonalds service and food was always bad but its got seriously worse.
October 2023 by Viktor281
Arrive home and find out that there is wrap missing in my bag. Always check your order to make sure is complete, I will definitely do that every time from now on.
September 2023 by David Ferguson
I am not one to complain but feel very let down by McDonalds at Bloomfield Shopping centre. I went there this evening with my wife and two young grandchildren as a treat for them. I ordered and paid for Two Happy meals another meal with fries and a milkshake and one of the Double BBQ Quarter pound burgers advertised at £4.59 on the large signs in the sales area. On receipt of the food I ended up with a cold quarter pound cheeseburger instead of the BBQ Double quarter pound burger with cheese. When I queried this with the manager I was told they have to charge what is programmed in their tills. A quarter pound burger is £4.59 and the double BBQ burger is £5.69 She said the illuminated signs had not been updated when the till charge went up and it is stated in small print in the terms and conditions . Print so small she could not show it to me.Lesson learned give this McDonalds a miss as goods are not charged as advertised and cold when served. No apology for their misleading signage or offer to upgrade to a fresh WARM double burger. Very poor customer experience.
September 2023 by Audrey Jones
The order was wrong with 2 items if food missing they don't answer the phone & u don't know until ur home they have messed up ur order very frustrating tbh how hard can it
September 2023 by Ben Sullivan
Ordered on the app and when I received my order at home I didn?t have the garlic bites that I payed for when I tried to phone back to ask if I could receive them since I payed for them no one answered.Terrible customer service and the chips were undercooked and cold. Avoid at all costs.