July 2022 by Mabel Babel
It's handy for parking and open in the evenings, but it would be a far better service if the counter assistants prioritised the customers physically waiting in the shop rather than dealing with items already behind the counter that could be done during quiet times. Today I waited for 20 minutes while a queue of 9 people built up-one assistant was dealing with a complex customer, the other was printing out labels. She was well aware of the queue, but continued to label cardboard tubes. Surely that could have placed to one side to deal with the queue, many of whom were elderly. Not a good service at all.