November 2023 by Jane Mallon
I could not praise this company and these optitions enough: friendly, helpful, knowledgeable - best optitions I've ever been to. Planning to be a returning customer.
September 2023 by Will Skillen
Everyone one super nice, was able to find the glasses I wanted online and order them in store.
July 2023 by Richard Mason
Very pleasant experience, great optometrist and very pleasant and helpful floor staff
July 2023 by Frank Caddy
Apart from a five minute wait on arrival everything went smoothly. The eye examination was efficient and respectful.
June 2023 by Colleen Ardies
Excellent customer service .Every step of my eye test right through to the style of my glasses was explained.I would highly recommend vision express in bangor as all the staff are extremely helpful .
March 2023 by John Thomson
Knowledgeable and friendly staff who took time with me. Frames are a bit on the pricey side.
March 2023 by Linda Hook
Thankyou for your help this morning you have confirmed my faith that big concerns don't care about anyone disabled. My mum rang this morning as my parents were going to be late by 5 or 10mins. To be told by an employee not to bother coming as the appointment could not be held. My mum is 84 and my father is 85 my dad has muscular dystrophy type 2 and cannot walk. MD type 2 is extremely rare if you wish to google.But don't worry we got sorted with specsavers who are going to do a home visit. We will not be back.
March 2023 by Tom Morrison
I have cataracts I phoned this morning to get an appointment as my vision is getting worse only to be told I would have to pay this I didn't mind although I though expensive , it was the telephone manor. She was so uncaring I will now go to another optician and happily pay the 25 for the test
January 2023 by awhipson
Appalling service this morning. Had an appointment at 1130. Walked in 10 mins early tried on some glasses, no one helped. Took a seat at 1130 (appointment time) no-one approached me. Sat until 1145 and walked out. Not one member of staff asked if they could help or even who I was, if this is how they treat able-bodied customers I shudder to think of the service a disabled customer would get...
January 2023 by Donald Bloxam
I had a very good visit with Sarah McNeice, she has taken care of my eyes for many years. I consider my eyesight as perfect at my age.Sarah is a lovely person to talk to and makes things so clear.I look forward to seeing her again in 6 months.
December 2022 by Joseph Hughes
Wonderful experience - everyone was so friendly, efficient and helpful - the only thing that would have made the visit seem like I was visiting with friends would have been a cup of tea! The staff could not have been more helpful.
November 2022 by al whiteside
Fantastic experience,luckily I got an appointment that worked perfectly for me.The staff were very welcoming and professional I felt at ease and each step was explained well so I would have no problem recommending this location very satisfied looking forward to getting my glasses. Thanks again for all your help
October 2022 by Michael Donnelly
Excellent service given by the staff and very professional. Very helpful and friendly. The Optometrist was very helpful and all tests were conducted to a high standard. Thank you to the team.
September 2022 by Joan Ward
An oasis of calm in a busy centreAll staff extremely pleasant helpful and patient
September 2022 by Wilma James
Very efficient, friendly and helpful throughout my appointment
