November 2023 by Not my name Not my name
They are permanently out of stock of most items. Every other store is better for stock.
November 2023 by ciaran mcevoy
Refused to honour a 10 year warranty on a tap. Every excuse they could think of. Poorly maintained ? o rings had failed, leaking everywhere. How r u meant to maintain them when the they can?t be got at.Poor service. Go to Screwfix as these guys are a dead loss
October 2023 by Martha Brown
We went to the Store looking for a particular light bulb but hadn't a clue what we needed. Allan one of the assistants really went the second mile and showed us exactly the correct light bulb and connector. Customer Service was excellent. Well done B&Q especially in the present day when Customer Service appears to be a lost art.
September 2023 by Adam
Place is a joke. Everything is over priced. Went in for some precut vinyl flooring. Website and price label said 6 square meters yet on the packaging it says 2x3 meters. How does that work?? Asked the guy for to cut me some vinyl. Oh the machines broken. Can't count the amount of times I've been let down by this place
September 2023 by Ron Shepherd
Fairly large shop so good selection. Always room in the car park. Latest visit was for a tube/pot of silicone grease but they didn't have any (only spray can) and I don't think they stock it at all. Had to go to a plumber's merchant.
August 2023 by Rosemary Spears
Went here planing to buy bits and bobs for our small downstairs wc, but left empty handed, very disappointed, so our local homebase it is.
August 2023 by Gary Robinson
This place has anything and everything you could ask for.Would highly recommend.
August 2023 by Marc Scott
Dead on hardware store extra bonus if your a tradesmen as they have a trade point
August 2023 by Trevor Coffey
Vast range if goods and very helpful staff
August 2023 by XIX
This place is somewhere that we have gone to for many, many years. They have competitive prices, so don't expect to get all your stuff really cheap here.The place is pretty well spaced out, and we've never had a complaint about the layout. If you're not sure where to find something, just ask a staff member.The staff are pretty down to earth and willing to help. They do a great range of everything in here.My personal favourite place is the garden centre.
July 2023 by David Symington
Good sized B&Q store with plenty to keep you busy. Plenty of car parking, and a nice chippy van for food too.Other big stores are nearby too.
July 2023 by Nathan Conkey
They sell wood, power tools, and weedkiller, plus other stuff. It's sometimes a friendly place where B and Q staff can gather and plan their weekends, it would appear. Always read the label.
June 2023 by Heather Mulligan
Great place for everything! Garden ,DIY , kitchens, bathrooms and loads more. Good for browsing for ideas for your home or garden . Helpful staff too.
June 2023 by Patricia Vogan
Tried to return a power washer that was used once was told if not happy with it to return it back, but they wouldn?t accept it as it was unsaleable and electric had gone through it. This is not what it says on the back of the receipt if not happy with the product you can return it within 90 days, how do you know your happy with something you haven?t tried once? Terrible attitude
June 2023 by Malise Lowe
I had placed an order online and their was a website error in registering addresses. Panicked I rang into store and everyone I dealt with at the Holywood store was amazing from the person who transferred me to the hub, and then I dealt with Kieran/Ciaran I think he said his name was and he resolved my issue with great communication. The driver also helped my situation by reading a note I had left on the door in regards to the address situation. So happy today that this was all sorted and cannot recommend highly enough.
