Waited 45 mins on any kind of service. One of the bank employees said " i am with another customer " so obviously wasnt. Just rude.
October 2023
After several visits to the bank, I need a consultation with someone, face to face, but the employees who were at the door kept sending me online. I told them I needed to talk to someone for a consultation. after several attempts to meet someone i could never meet anyone. I have been a customer of this bank for 10 years,... read full comment
June 2023
A pointless trip in to the city centre to the only remaining branch in Belfast. It took 40 minutes to get there, park car etc. I was told when i finally arrived that they no longer provide euro bank drafts. This bank does not care about their customers, offers them no choice, nor is it interested in providing a service... read full comment