September 2023 by Anjali Sharma
Their vegan orange chocolate cookie was the best vegan cookie I have ever had . It was very moist and just melted in your mouth.Vegetarian options: Staff need to be trained about dietary restrictions. They have options available but some staff lacked the basic knowledge of what vegan meant even though all the options were well labelled.Dietary restrictions: Few vegan options available . Just wish that all staff were trained appropriately to understand the difference between vegan and vegetarian. One trainee was quite rude when I tried to clarify .
August 2023 by Maddie E
When I visited, there were 3 staff working. A group of ladies in the queue before us order some drinks and go sit down, and the barista begins to make them. Then begins the most awkward Mexican stand-off of the other two staff standing at the till in front of us, doing absolutely nothing and avoiding eye contact. It takes the barista to finish making the coffees and for HER to take our order and start making them.Now I had no expectations of her juggling orders and making both at the same time, I was perfectly content to wait, but why not take my order and instead leave me standing there to contemplate the meaning of life? Why be so awkward in a customer facing role? It?s not that hard to say hello or if you had some reason for not taking the order, say you?ll get to me in a second.The bathrooms were grimy and a lil smelly but they had been signed off as being checked that afternoon. I had a chai latte, it was better than starbucks tbh, less sweet.
August 2023 by sjb hull
Very busy location.Many tourists and fair wait to be served.Nothing bad about the food or drink you know what it will be like before you visit.Had a very good table with a nice view.Not a place to stay and linger and relax but okay
August 2023 by Bill Crook
Don't go to the toilets they are absolutely disgusting, truly awful!! Staff were friendly but coffee was lukewarm.
July 2023 by fred young
Clean n friendly coffee shop.Great for a catch up or a grab n goGood location
July 2023 by Carole TJ
Always good service in my local Nero, it is a busy place being right beside the train / bus station
July 2023 by Laurence McGarry
Cortado was made with half a shot of coffee. The server took the other half and made a coffee for himself. Cortado was quite weak and only had a weak background taste of coffee.
June 2023 by Ivy Zheng
Amazing pistachio cake and tiramisu! The staff are very very friendly. I love it.
June 2023 by Bookish.J
Stopped in for a light dinner before getting the train home after spending the day in Belfast.I love cafe Nero toasties, so that and my drink (salted caramel and pistachio frappe) were delicious and staff in general at the till were lovely, but I'm mainly leaving a review because I was clumsy and spilt my drink going to sit down and I don't know their name but the staff member/barista who helped me was very kind and I appreciated that.
June 2023 by XINXIN XU
the staff interrupted my order several times and were very rude and unreasonable. Come in the morning and get a coffee to give us a very bad day??
June 2023 by Barry Woods
Had a lovely coffee and tray bake.Never had a bad one.Barry
June 2023 by Anna Woodward
NO WIFI CONNECTION. AVOID. Sicilian lemonade = bathwater put on ice, disgusting. Stale cakes.
May 2023 by Isaac R.
A pretty good cafe especially if you want to be close to the bus station.It is a busy spot and there isn't always seating emedeatly available.Over all thought, the banana bread and paninis where good. I'd pass on their chai though...
April 2023 by Beverley McNamara
Just arrived in Belfast for the first time. What a warm welcome we received. Thank you ??
April 2023 by JoLow
Popped in for coffee and a bite to eat. We chose we 2 different sandwiches and asked for them to be toasted plus 2 lattes. We received our coffees and 5 minutes later a waitress plonked down two plates with what can only be described as a soggy mess. Didn't resemble anything like a toasties. Our coffee was not even hot, shocking standards avoid this place much better local cafes nearby.
