February 2024 by Lorraine Adams
I've never worn Dr Martens before but was bought vouchers as I was told I'd love them. So off to the cornmarket shop we went. We were met by Bridgean at the door and I have to say her knowledge, banter and customer service was second to none. A lovely girl and great saleswoman. So much so that my fiance bought a pair too.
February 2024 by Aaron Cooke
Had a faulty product and was devastated as I really loved my new Dr.'s, the employee couldn't be more helpful and helped me track down my purchase on the system, gave me a replacement pair. Couldn't be more helpful and I got my favourite boots back. ?
February 2024 by Jenna Barry
Had a really lovely experience in this store with Chris (this is the name on the receipt). We were visiting Belfast for the weekend and called to the store on Sunday where he was not only very helpful with picking out boots and giving advice, he took time to talk to us and gave recommendations for where to eat and visit in Belfast, because he was so friendly we ended up going back to the store Monday morning to buy another pair of boots. Thanks so much Chris for being a breath of fresh air.
January 2024 by Anne Jones
I had to attend the Dr Marten store Belfast with a voucher I was having problems with.I was served by Clare and Erin, who saw to it that I not only got exactly the right pair of boots, also fixed the problem with the voucher. I also got a reassuring follow up email explaining what happened.The atmosphere in the shop is very relaxed, the staff are knowledgeable, friendly and very accommodating.Not every day or every store we would get this sort of service.Absolute pleasure.Anne
January 2024 by blue bee
Great staff very helpful very polite. Cris is a legend
January 2024 by Eibhlin Enright
Had such a lovely experience and got exactly what I needed. Was served by Ciaran who was so helpful, had a really friendly vibe and great insight into the products.So refreshing considering the stress retail workers must be going through over the holidays, props to all of them at the store because it was so busy right before we came in! Will definitely be coming back :~)
December 2023 by Aoife McCann
I had the most wonderful experience in the Belfast store this week. A worker there, I think their name was Anna? I hope that's right, they had shortish brown hair and a cute cardigan and told me they had a twin sister ?? Anyways, they were so so lovely and they helped my sister and I choose a pair of docs that we both love! Their enthusiasm and outstanding customer service should be recognised and commended! I will be back ?
October 2023 by Brendan O'Kane
Busy shop on Saturdays, good service from staff.
August 2023 by Kevin Carlin
The young lady who served me listened closely and for me exactly what I wanted.
June 2023 by LISA ANGUS
Was bought a gift card and then had to send broken boots back! They cost £180 so I was so upset. When the money was returned I have been unable to access the gift card as my father in law doesn't have the recipet. I also don't have the gift card information as I didn't keep it! I thought great company I was wrong! What a mistake even though my details are on the transaction (in emails) for my original bought purchase as my father didn't keep the receipt and I no longer have the gift card I have lost money! Don't buy gift cards
February 2023 by Nigel Ferguson
Called in today 15th February to get a pair of mens shoesA lovely assistant Jenny helped me with my purchase.Thank you for all your help today and for the advice its working well ..Excellent customer service .Thank youNigel
February 2023 by Jessica Hawthorne
Lovely experience in the shop today. Niamh was extremely helpful.
February 2023 by Chris Woods
Out of 5 shoe shops in Belfast city centre, it's hard to believe that only one sells shoe laces, and yes it was here.Thank you Jenny, you saved the day!
January 2023 by Rick Coyne
Expensive but worth it. My other half bought her first pair of DM?s in over 20 years. Well worth the drive from FEENY, Derry. My daughter Sienna got soft leather ones for Christmas.
December 2022 by Shay Patino
Finest Quality and excellent customer service. I highly commend one male employee, I just forgotten his name. He was very patient and helpful as it took time for me to decide which boots to take. Took the LEONORE FAUX FUR LINED CHELSEA BOOTS home. It?s been 3 yrs now and still has its beauty. ?????????? ?