March 2024 by Hazel Wales
I bought a pair of walking boots at Christmas 1 boot was very uncomfortable. I took them back and was encouraged to buy some insoles at £30 which I did but they didn?t help. I returned them again but of course now they were outside the return time. The manager was most unhelpful she offered me 10% off my next purchase which considering I had just lost £100 on the boots was an insult. The boots were faulty but I got no recompense. It was like throwing money in the wind. I will never buy Ecco shoes again and I would urge to do likewise as their customer support is non existent
January 2023 by ????????? ??????
I want to go to this store
November 2022 by Margaret Brennan
Did not have broad fitting men's dress shoes
November 2021 by Laureen McFaul
Found the staff very attentive and help. Went back to purchase. Delighted I did, a bit expensive but I think it was worth it
November 2021 by Billy O'Dwyer
Nice shop,
November 2019 by George Patterson
Ultimate Comfort and Quality in shoes. Either reason is worth the money, both is a bargain
November 2018 by Mary Breslin
Went to purchase a particular style of shoe which was not in my size at the shop. Donna was able to locate my size from another store and keep them for me. She is brilliant. Will definitely return.
November 2017 by marius z
Bought the faulty shoes from ecco belfast. Brought them back to store for exchange. Store assistant explained me that there is no manager working on sunday and she is not authorised to do exchanges or refunds. So she told me to come back on monday. Driving from other town and parking in 6£/h car park my shoes price went up. I suspect that head office people should take a look after theyr cashiers and dont leave them alone in store. Customer service from management side was really poor.
November 2016 by Cosmin Petre
There were a lot of options to try, the staff is extremely helpful and organised! thanks :)
November 2016 by Levi Emkjær
It's fine