July 2023 by Manon
Terrible experience with one of the staff member (maybe the manager? She was blond). When I was talking to her she was looking at me like she was so annoyed, she even rolled her eyes. I have a foreign accent I can't say that was the reason but I am shocked to find this behaviour in a pharmacy! I was unwell and came to pick up my subscription which was not there and her behaviour got me even more upset.Other staff members were nice.
January 2023 by Kyle Redpath
Being a type 1 diabetic for 22 years I am sometimes prone to leaving my insulin at home and not having access to live saving medication. I rang this Gordon?s branch this morning and explained that on this particular occasion I had left my insulin at home and was at work in the Belfast area, explained the nature of my condition and asked if I could get an emergency supply of my insulin pens. I was met with complete and utter ignorance from the get go. The woman, who unfortunately I did not get the name of, who I spoke to on the phone had a terrible attitude, was rude and snappy. I?ve been a customer of Gordon?s chemists for years and on any occasion I have always been met with people who are more than willing to help any time I need it. Sadly on this occasion I can not say that I felt like there was any care there. She told me that I needed to speak to my doctor and that an emergency script was only for ?real emergencies? I then reiterated that I am a type 1 diabetic and need insulin which would constitute this as an emergency. I?m very disappointed in the service I received on the phone. I won?t be using this particular Gordon?s branch in the future.
December 2022 by Sheelagh Davidson
I had my photo taken for my driving licence. It was very easy, and everyone was very friendly
January 2022 by Rosemary Curry
Very helpful staff
November 2021 by stephen Isaac
Most unhelpful and rude staff I've had the displeasure of meeting.
September 2021 by Maurice Mckee
Friendly staff and great service
September 2021 by Katlin Patterson
Very very rude staff!! They are in there little click and make customers feel unwelcome!!
September 2021 by T L C
Lovely helpful staff, and great deals
September 2020 by Leonard Hutchinson
Good service and staff very friendly and helpful
September 2020 by Angela Mcwilliams
Staff can be extremely rude and unhelpful.
May 2017 by Audrey Fisher
Friendly staff
