October 2023 by Erin Ircine
If I could give an even higher rating I would. Took my daughter into the store today to get her ears pierced after being let down last minute by another shop. We were immediately approached by Gareth who was just brilliant made my daughter laugh and feel very comfortable, couldn?t have had a better experience and she?s over the moon with her ears. Honestly couldn?t sing Gareth?s praises any louder. Thank you so much from myself and Amber x
October 2023 by Izzy Kerr
I was in today looking for a watch for my partner. Georgia was absolutely fantastic. Really helped me choose the right one. Lots of choice which was great but not when your an indecisive shopper. Will be back for sure ?
October 2023 by Kyle McDowell
Called in with my fiancé to look at some wedding rings and was looked after brilliantly by Sharon! Really personable and made us feel so at ease! Thanks for everything Sharon! Will be back for mine in a few weeks :)
October 2023 by Janine Jackison
I bought my wedding ring here today and had fantastic service from the manager Sharon she was very helpful giving lots of advice and very knowledgeable with different styles. Excellent service
October 2023 by Vic Payne
Gareth was amazing so helpful and very reassuring. He went above and beyond to make sure i was happy. Thanks so much for everything
October 2023 by Lynsey
Went into h samuel in castlecourt this morning before I started work and was greeted by a lovely woman, asked her could she help me with my watch as I had lost the pin to it, she asked to see my watch which I showed to her and she had it fixed up again in 5 minutes, amazing, quick and very helpful customer service. Thank you.
September 2023 by Jenny Marjoram
Sharon and her team were just excellent on our visit to the store. The customer service was second to none! Would rate higher if I could! I would highly recommend to anyone!
August 2023 by Courtney Clarke
If I could give more than 5 stars I would, the customer experience I received on my visit to this store was more than exceptional! Sharon and her team were more than amazing helping me find an amazing engagement ring! I can?t honestly thank them enough! What a bunch of amazing girls and a beautiful shop atmosphere! Will be back soon to pick our next wedding rings x
August 2023 by Shannon Duffy
Myself & soon to be Husband were in H. Samuel last Sunday to find wedding rings for our wedding in just 4 weeks.Having been to several other jewellery shops round Belfast that day & being told in ALL of them it would be 6 weeks for rings to come in in correct sizes we were pleasantly surprised to find both rings in store & took his ring home & mine will be in at the end of the week!Service was fantastic, we were looked after by Gareth & he was so honest & very helpful with everything.Definitely worth a visit - wonderful range of affordable wedding bands.
July 2023 by Adam McClelland
Sharon was fantastic at the Castlecourt branch! She really tailored my experience and provided customer service that was second to none.
July 2023 by vipul gautam
I recently purchased a watch from H Samuel store Belfast there I meet Georgia and I must say, she was fantastic! She had excellent knowledge of the products and was able to help me find the perfect watch. Her friendly demeanor and professionalism made the purchasing experience enjoyable. Highly recommend!??
June 2023 by Diane Crowe
Absolutely love this shop. The staff are always so helpful and amazing (especially Sharon) and nothing was to much for them. Will definitely be back again soon
June 2023 by diane huey
Went to the castle court store to purchase our wedding rings. Carla and Julie-Anne were so helpful and friendly. This ?made? our shopping experience. Both girls are a credit to your store. Thankyou.
June 2023 by Gerard Sloan
Julieanne was extremely helpful with helping me purchase and take links off a watch. She accommodated me by showing me a range of watches and allowing me to try on different ones until I found one which suited my style.
May 2023 by Dominic Smyth
Fantastic experience in the Castlecourt store last Saturday. I was helped by Georgia who was extremely helpful and friendly. Honestly never had service like it before. Love the watch and Georgia fitted it perfectly for me. I will definitely be back for future purchases.
