Visited this store today for advice on purchasing a camera, parking sensors & a statnav. We were quickly approached by a fella called Neil who explained all the options open to us in a way that we could understand. He even came out to our car to see where we could put a mobile phone holder. Neil give us great customer service,... read full comment
A number of unhelpful and rude staff, with one in particular standing out in my mind. Management need to address basic customer service attributes in staff asap!
I was totally shocked at the staff in this famous store today, they were unhelpful and didn't want to be there , had no knowledge of the baby end of stuff at all , I was informed that there was no one trained to give me advise on the best baby car seat ,I had no confidence in the member of staff that I hope to at all ,... read full comment