September 2019 by Mary Savage
Just amazing think im a millionair wen i shop ther
September 2019 by Jaime Stothers
Not as great as it used to be, better to check online these days
September 2019 by Tina Mccomb
Love love love ... to have enough money to buy loads lol nice place staff are really nice
September 2019 by E McClean
Excellent choice of top brands: gr8 sale prices
August 2019 by Jonathan Fraser
Just had the worst customer experience ever. It’s 6:58 pm (closes at 7pm) and the lifts already don’t work anymore- we were waiting with a baby in the pram. Staff told us we should take the pram down the stairs. Then 10 min later the most unfriendly security guard treats us like prisoners & let’s us out in the underground parking - because the shop is closed now! Never again house of Fraser!
August 2019 by Neil Munster
Since Sports Direct took over this store has really suffered. Clothes are now crammed on to disorganised rails and the store just generally looks a bit of a mess. Still a good selection of items across the floors but not much of a fun shopping experience any more sadly.
August 2019 by Anne McAllister
My daughter and myself visited the urban decay counter and spent £100 On make up . The girl who served us was fabulous . When it came to paying no bags for our purchases disgraceful for a quality department store HOF
August 2019 by David Martin
I very much enjoyed the new fashion of men's, different designer gear
June 2019 by stephen cosgrove
Fantastic outlet but it has to be said for one of Belfast biggest Retail Outlets if not the biggest you would expect much more from the staff who I believe in many occasions could do with RE training apart from a select few which are excellent and deliver the service you would come to expect from a high-end retailer
May 2019 by Anne Mulvenna
I recently accompanied a friend for a hand massage at the Jo Malone counter. My friend had been gifted a voucher to spend at Jo Malone and I was keen to try some new perfume. It turned out to be very embarrassing experience, the sales person was rude and utterly uninformative. She clearly hates her job and I will not be returning to the counter to try any other scents, but the Tom Ford counter nearby is much more interesting and I will give it a go next time I'm there.
August 2018 by Jim Ohara
Modern, fresh, great range of products. Caffe Nero is a good stop point for a quick snack. One of the better House of Fraser Stores.
August 2018 by Janet McGowan
Food at the ivory restaurant was very good and shopping is fab. Can also highly recommend champagne bar especially if you like seafood
July 2018 by Trevor Wells
As to be expected at any House of Fraser store it was a pleasure to be there. The store is spacious, well laid out with lots of labels to choose from.
The staff didn't hassle me when looking but were helpful when needed. They were polite and swift at the till. I would recommend everyone to visit the store.
July 2018 by Wendy Keys
Very helpful young sales person Sophie in the shoe department today. Pleasant cheerful and professional. Made our purchase a pleasure after a long day of shoe hunting. Well done Sophie
May 2018 by nbassett090
Fantastic range, especially for men. Was surprised at the shoe selection which was on offer. Some great unexpected deals to be had. Staff are very helpful, couldn't fault the service in the slightest.