November 2023 by astrid mccrory
Went in to get passport photos to upload . Customer service was great, friendly and had a cool chat about films. Definitely recommend ?
October 2023 by Darren Anderson
Recently had some 35mm film developed and scanned here. When the scans first came through, they looked awful, the team agreed and said they'd rescan after having their scanner serviced. The second set of scans were just as bad, and I was promised a refund that I never got.The negatives were also scratched and had a lot of fingerprints on them - many of the artifacts from their scans came through on my own. And one frame, though underexposed and not usable anyways, had been cut in the middle when they were sleeving them.There are a couple of images attached showing the quality of the scans I received vs what I was able to do myself with an Epson V200 that I got from eBay for £40. I'd expect better from a "professional" photo lab.
September 2023 by Gareth Watt
Fast and easy purchase of my R7, even with limited stock they had it ready for collection within 2 working days. Great staff and very informative.
September 2023 by Marika Pidgeon
Not many camera shops around these days. Had exactly what I needed.
April 2023 by d
Went to try buy a battery for a very old camcorder, it of course wasn't in stock because it's older than me, but the guy behind the counter was so helpful and gave me all the info I'll need to find the specific battery online. Great customer service
March 2023 by Henry
Wanted a photo book for our grandson. The two guys here were not just very helpful, but it was apparent their enthusiasm for their work. Nothing was a problem to them as we tried to set out the pictures etc .
February 2023 by steven rainey
Always helpful. Staff are full of knowledge.
January 2023 by Julie Clarke
Great product & quick service.
January 2023 by Adrian Ross
Like most shops Jessops could do with a few more staff.If both members are occupied with customers, it can be some time before you are served.
December 2022 by Desiree Ann Beard
I needed a picture printed for Christmas so I went to Jessops! The service was fantastic! The gentleman who helped me was so kind and professional! Thank you?
December 2022 by J B
Horrific customer service. Had a picture taken by male staff member who seemed really annoyed. He rushed me to take the picture without even offering a mirror or time to pose. Took ONE quick snap and rushed to his computer. As he turned away I asked if I could at least have a look at the picture (as it was so rushed) and see if it was ok, but he pretended not to hear me. Didn't even give me the option to have a look before he processed it digitally, or offer at least a 2nd or 3rd snap, like everywhere else... The picture was terrible, in terms of lighting. The white screen where I stood was not lit properly and I my eyes were practically closed. This was picture was meant for a my passport... When came back with the picture and to take the payment, I made a coment saying it was not a decent shot and he said "it fine for the passport" with a tone and so dismissively. I'm really disappointed to have spent my money here - had to go somewhere else to pay for a new one. Never going here again.
December 2022 by John Damerham
Professional and friendly service.
August 2022 by James VANCE
Went to get a photo enlarged I was in and out in 15 minutes, quick and efficient work
August 2022 by William Smiton
Very helpful staff but no demonstration cameras to try out.
July 2022 by Dan Taylor
Very friendly and helpful staff, quick service and high quality products.