December 2023 by Matt S
Thought I would give this a try despite my better judgement. I've been stung time and time again by every KFC I tried in my near 40 years on this earth. Maybe this will be the one that finally answers my questions.. How has KFC survived this long? The sub par service, sub par quality, the fact that it isn't even good value? Maybe I'm missing something?As I entered the shop, the first red flag appeared. 2 belligerent locals ahead of me in full JD Sports / GAA regalia and somehow covered in muck on their legs.. God knows why. Seemingly under the influence of some substance. I thought about leaving but against my better judgement yet again I stayed. Eventually I reluctantly ordered. A zinger meal with pepsi (£7.49)Even though the store was very quiet, I had to wait almost 30 minutes. To pass the time I watched as the 2 locals made ill mannered demands to the miserable staff members for various things, wiped muck off their legs with blue roll, shouted and so on. As I sat hoping they wouldn't turn their attention to myself, the member of staff who took my order finally approached (again 30 later minutes almost).I was then informed that they have no fries and asked what I would like instead. I declined and asked for a partial refund of the fries which I was then told could not be done. A full refund was issued and I paid £6 just for the burger. My pepsi (which was sitting at the drinks dispenser still) I assume was then thrown in the bin. I quickly ate my below par burger and left. Hoping to avoid any interactions with the aforementioned local lads.So back to my original question.. how has KFC made it this long in northern Ireland? I have not had a single positive experience in my almost 40 years here. Who keeps these places going? Who is willing the pay over the odds for sub par food, terrible service and inconsistent stock? (I have been in KFCs where they have run out of chicken.) It is a well known fact among anyone I speak to that KFC is piss poor. How has management not caught wind of this and if they have, how can they literally do absolutely nothing to address it and continue to operate??To me this is one of the true mysteries of the universe.To summarise.. just avoid EVERY KFC in this country. I feel they are too far gone and will never address any of the issues outlined above. The world would be in a better place if they all closed.
December 2023 by Thomas Redmond
Not be back . Place is a disgrace.Probably the dirtiest
December 2023 by Roisin H
Despite arriving what we had not realised was just 3 minutes to closing time on a Saturday night when the team were likely more than ready to finish up and get home we were greeted with a friendly and genuine welcome by Raphael, speedy service and food cooked to perfection. As KFC fans who have eaten at many branches all over the world this is definitely one of the best.Thanks to Raphael and his team for the warm welcome and great service so late on a cool wet winter's night!
November 2023 by Dodo Sofrin
Hire more people! I waited 45 minutes for 2 burgers,?????!!!!!!!?
October 2023 by Crazy person On the road
Food was of KFC standardStaff were busy chatting with what appeared to be friends/family membersService was slow due to thisPlace was empty of customers and the staff were not too chatty with an actual customer so can?t say it was a great atmosphere
October 2023 by mahi cute
Kfc closes at 10pm last night i went there 35 minutes before closing at kfc donegal road but the staff didn?t let us eat there and closed the shop at 9:30 pm exactly also they gave us cold chips and wrap and the strip in the chicken is uncooked it was hard and
October 2023 by Pat
Chip portion sizes are too small the cardboard boxes are ripping people off. It's ajoke for the price the chips you dont get
September 2023 by Garath Pentland
Can?t see why this kfc has had bad reviews lately, ate here 3/4 times last 6 months has been spot on every time staff are nice, ate once at the Boucher road one lately was rotten, would go here over Boucher road one any
September 2023 by Liviu Ungureanu
The worse restaurant ever..don't have words..
August 2023 by Stewart Cowie
Too noisy and the lady gave us it in a carry out bag when we were to eat in
August 2023 by Jay Jay
Terrible service arrived on behalf of a customer and was ignored by staff when I asked what the problem
August 2023 by Ahmed Nusair
KFC, in general, is not that good, and this branch is not that different. The cleanliness is not their best factor. The food is not cooked enough. The presentation is not careful. Also, unfortunately, there were some expired and rotten items in the order.
August 2023 by Grace Daly
I ordered pop corn chicken and got a chicken burger I did not realize until I got home so I could even go back and my friend got a kids meal and didn't get chips or gravy
July 2023 by Khaled Al-abbas
Bought food on 12th around 1020PmFood was frozen chips was stinkingI have sane issue with them beforeNever again
June 2023 by Ken Gibson-Quigley
Always gets orders wrong
