December 2023 by J T
Knowing that everyone loves to leave more negative than positive comments I have to say we Love, Love Love this KFC Saintfield Road.... highly rate.The lady on drive thru yesterday was so polite and ensuring our order was correct, our food was perfect, hot and extremely tasty. We will definitely return. Well done guys keep up the great work.Yous are amazing. Much love.
December 2023 by Rodney Gibson
Service was a bit slow as it seemed to be only one staff member on taking orders. New stack burger with stuffing was yummy.Parking: It's hard to get out of because of being on a busy road.
December 2023 by Elsa John
Ordered Online and once came to pickup says sorry nothing is available. This is same situation everytime seems like they can't work the service is very poor if you can't offer the food then close down the shop. Let someone else who is capable of delivering food to customers can start new business.
November 2023 by Richard Mccormick
How this place is still open is unbelievable. Service is the worst I?ve had. Could see my food was sitting ready for 10+ mins behind the counter. When I asked somone to check it for me the ignored me. Staff members working on 12/11/23 do not Deserve their jobs. Place wasn?t even busy and they can?t do there jobs
November 2023 by Gerald Colan-O'Leary
I know the person has done very well from the frabchise but it's time the estate was brought up to a inviting standard and food portions less stingy.The food is tasty but portions on the small side.The place was almost empty but, as with any KFC I have visited here, the lack of customer numbers does not speed up the wait. And it's not in the time to prepare since the chicken is usable when ordering. It can cone colder than desired which is another reason for questioning the time it takes to provide the food.
October 2023 by steven mclaughlin
Claimed to have no food available.....asked me did I mind waiting 30mins till "" they rustled something up"" at 6pm on a Thursday evening???? ... other customers left sitting around waiting for foodwhen food did arrive some parts of the order missing a got a small handful of chips and small drink even though I had went large .....Will not be back near the place badly managed
October 2023 by David Mcshane
Placed order before the lunchtime rush on Sunday. We were the only people in the restaurant when ordering. Waited over 30 minutes for food to arrive.I only ordered 2 kids meals and a meal for myself.There are no high chairs in the seating area. So I had to wait for 10 minutes until a staff member came to the front till to ask for one.As I was the only adult present with my children, I requested table service. Staff initially reluctant to bring food to the table, expecting me to leave my children unattended.Restaurant had substantially gotten busier due to no staff taking orders, so didn't feel I could leave my children unattended to walk up to get the food.When food arrived the children's meals were cold, no apology about the time delay from staff.Would not reccomend due to slowness and staff.
October 2023 by Kristina Fitzgerald
Ordered food at 1.12pm and was still waiting on my food 30 mins later. The order they give me was wrong and I was late back to work. I won't be back.
October 2023 by David Lowery
Horrible place ,they were very cheeky to their own we delivery driver , plus orders completely wrong , missing a meal , won?t be
September 2023 by Barry Wilson
It can be a little hit or miss, but the last time was perfect.. The food was great but the staff made the visit a pleasure.
September 2023 by Email
Avoid at all costs under cooked chips, stale burger baps, no lettuce in burgers?? terrible service, bins full, tables filthy, angry customers, no napkins with food no service to get any.
September 2023 by Eoin McFadden
Dreadful attitude from manager to a customer. Rude, abrupt & dismissive.
September 2023 by The Travelling Camera
They try hard but were under pressure. No mix up in food order but took ages to get someone free to give us a few sachets of ketchup and salt. No hand wipes anymore? Bin was overflowing and the bin bags sitting on top as if the staff member had to stop emptying the bin and go back to help serve customers. Floor and tables were not clean. A floor I can sort of cope with but not tables with dried in ketchup marks. Food was as expected - can?t beat a chicken burger! Also, they need to be able to see kids. They just ignored them over the adults and they stood there patiently and mannerly waiting but they weren?t seen. They only wanted to ask for ketchup! I ended up having to tell the child to sit down and start pushing towards the counter as otherwise the food would have been freezing
August 2023 by Chris
The service is absolutely appalling. Don?t expect your order anytime soon. Not sure who runs the place but could really do with upping their game. Hardly a fast food outfit with the wait times.If that?s not bad enough generally you don?t get everything you pay for either or they haven?t got something in stock. Many many better KFC restaurants about.
August 2023 by Alana Brown
I have used it twice now and each time they would know take cash on the drive through. No notice up to say this. You end up going through the drive through only to them have to park and get out into the store to pay with card. Unless you happen to have surprise cash lying around inside your car
