November 2023 by Emma White
I had a fantastic experience at Lush, especially thanks to Molly who went above and beyond to give my sister and I an in-depth walkthrough of the Snow Fairy scented products. She was so friendly and helpful, and was even able to guide me towards other products similar to the Sakura scent which I really appreciated! Out of all of my visits, this time was definitely the most welcoming. Molly even went out of her way to give us samples to try at home against our own skincare routines, which I?ll definitely be back to buy the full sizes of. Leaving the shop after Molly?s help definitely made our day that much better, a truly amazing member of staff who goes the extra mile.
November 2023 by a b
Called in to the shop last friday and was greeted by lovely members of staff at the front door, they said hello and showed me a few interesting products like the snow fairy range (of which I am a massive fan!) special shoutout to Caoimhin, only called in to get a few small things and nosey around but I was able to get quite a few xmas gifts sorted as well as ideas for other gifts to get later. He was so knowledgable of the individual products and was very considerate and patient when we discussed the products I was looking for when it came to gifts for my family members. Very polite and helpful member of staff, even got a few samples for myself :-)
November 2023 by Kirsty Strain
Ciaran is a fantastic member of staff! I visited today hoping to spend £10, multiply that by 6. Ciaran introduced me to beautiful fresh face masks, Breath of fresh air (omg obsessed), snow fairy, shampoo and my new favourite cosmetic, the body bar that gives your skin a body oil feeling. I'm in love. Ciaran was very knowledgeable, enthusiastic about Lush products and made sure to educate and offer me everything I looked at. I'm delighted with my purchase, I smell gorgeous and feel amazing. Thank you Ciaran, you deserve a gift of your choice!
November 2023 by isobella orr
Had a great experience at lush! All the staff were so sweet but a huge thanks to Keira who was very knowledgeable about the products and helped me find some lovely gifts for my friend :)
November 2023 by Megan D
Called in to get some products and was helped by the lovely Ciaran.He was so knowledgable about the products and was able to pair together different products for me to try, and give advice on how to use them.He was so friendly and chatty, such a joy to shop with, and to top it off was so kind and gave me a little bottle of shower gel for free as an act of kindness, along with samples of products that he had recommended I pair with what I bought.The customer service was outstanding and I left so excited to use all of my new products and with a huge smile on my face, everything that Lush should be! Big thank you to Ciaran, he deserves all of the praise!
October 2023 by Pat McCabe
I just popped in to get my daughter a few of her favourite snow fairy ???? products she will be coming back from uni to home for her reading week. With the help from the fabulous Caoimnin we picked out some great products, he was very informative nothing was to much trouble we chatted and laughed the whole time so thoughtful he gave me some samples for myself. Just a lovely person impeccable manners, even getting an escort to the door what a well brought up young man.
October 2023 by Rachael Greenfield
Would give 10 stars if we could! The kindness and thoughtfulness of your staff today was beautiful! my sister is going through chemo and I highly commend the two girls who helped us today Esmeralda and I?m not sure of the other young girls name but she sent my sister a gift with a special note of encouragement. These girls deserve sincere recognition for going beyond their roles! They are valued members of staff. Thank you again and the products are perfect!
October 2023 by Severine AIME
I really like Lush stores ?? I like their ethics !I like their fragrances !And I like almost all of their products.???????????Unfortunately for about 2 years I do not understand what is happening in the perfume department?Before, there was a super 10ml pocket format on sale, then it disappeared (purchase only possible in sets of 4)...the 30ml bottle is now a priority! and now some perfumes are only available in 100 ml format!Some bottles reach 100 Pounds and only exist in large format ??Could you explain to me why do this?Regarding the store in Belfast, well ? it is not very well maintained !Some bombs piles are destroyed and yet there are not many customers in the store and there are many salespeople!Well, that said it won't prevent me from always coming to see the news because I love your Brand ??
October 2023 by Marianna Mooney
Was just in to get some well needed supplies for my hair?Jake helped me out and actually saved me from choosing something that would have totally misaligned with my hair goals! He took the time to listen and provide samples and expert advice: along with being just a general great human. Thank you. I was having a bad day before I came in and that interaction really made a difference.
September 2023 by Cliff Carter
Just had a lovely shopping experience with all the staff in Belfast today, but especially want to recognise Esme for her help and beautiful gift-wrapping that she took great care over. Thank you Esme ?
September 2023 by Natalie Brolly
I went into Lush Store today in Belfast with my Daughter which it was her 9th birthday and was super excited , I was greeted by 2 members of staff who was chatting away and complimenting my daughters birthday top and David gave her the lush tour of Bath Bombs and let her experiment with one in the sink he took so much time and was no hassle to him at all honestly made my daughter the happiest girl , he even gave her a free one as a surprise and she picked another one to purchase for her self she was so so delighted and has not stopped telling all her family about David from lush shop who took time with her! Thankyou ?
August 2023 by Ana Harrison
Today my son and I went into buy a bath bomb and we were met with the loveliest girl called Carrie. She was extremely nice and answered all the questions my 6 year old son was bombarding her with. ? Carrie?s knowledge and experience in the products was simply incredible. It was just a sheer pleasure to be in her company. Me and my son left so so happy. Thank you so much Carrie.
July 2023 by Theresa McShane
I was served by Jake today in the Lush Belfast store. He was very friendly and knowledgeable. The products he recommended were excellent and exactly what I wanted for my hair
July 2023 by ???????? ???????
We had a lovely experience in the store, great atmosphere and wonderful staff! Baileigh showed us around and was extremely helpful and responsive to questions. Will definitely be coming here again.
June 2023 by Lauren Hutchinson
Celebrated our daughter?s 13th birthday at Lush Belfast. The whole party was fabulous. Chilled, relaxed, friendly vibe. Evie, our party host, was great with the girls - fun, friendly and professional. She kept things moving so there was never a full moment, and not once did we feel rushed. I was approached by several members of staff during the hour and a half we were there, and each one was so friendly. There was a very clear, people-centred feeling about the place. A very pleasant afternoon. Highly recommend Lush Belfast for a party or just a visit.
