October 2023 by Harriet Annett
Just called into M&S cafe and very pleasantly surprised that they have a gluten free sandwich pack. The 'New Yorker' was lovely. The staff on the till were very friendly and approachable. Definitely will come back knowing that there's a gluten free option.
October 2023 by Mary Burns
Christmas Market in M&S wonderfully laid out,worth a visit.MB
October 2023 by Moh Dakheel
It?s a very good supermarket with good quality products?A bit expensive but it?s worth it
October 2023 by Rachael
Really bad service in store ...came in and was harassed by a man to buy a credit card , then I told him no ans asked where the umbrellas are, he said the tills.... walk to the tills, no umbrellas there, so I asked a member of staff on the floor, she was grumpy and said the tills I said no I don't see them can u show me where they are, she said "no if u don't see them there's none left' lol her name was Jenny, will not be back. I'm paying for something ur staff should show me where it is
October 2023 by Kevin Rooney
I must praise David on tills very polite manner who always packs bag for you without hesitation.
September 2023 by Glynis Kane
I would like to say how impressed I was today (6/9/23 approximately 5.10 pm) while navigating my way through the self checkout. The assistant, named Aeneas (I?m hoping the spelling is correct), was so helpful and pleasant. Nothing was too much trouble for him! I mentioned this to a relative who told me she knew exactly who I meant as he had also been extremely polite to her and very knowledgeable about the store! Aeneas is certainly an asset to the store!
September 2023 by David T.
Good store, good produce....
August 2023 by Gordon Glover
Love it a lot,the food hall is great. Men's ware is great. Plus love it here at Christmas.
August 2023 by Mary Curry
I am always looking forward to going into Mark's as the staff are always very helpful and friendly the food and clothes are first class
July 2023 by Curious13469628743
Great place to meet visiting family. Brilliant staff and good views. We met family who were stopping off from a cruise from Canada. My uncle wanted to meet at M&S cafe as he used to ?court? my aunt there in the 60s. Now I will say this. It?s obviously popular meaning it?s extremely busy. However the staff could not have been better, allowing us to rearrange the seating to accommodate our large group. They were clearly under pressure and to be fair to the manager I heard him thanking his team for their efforts. The food was good. The coffee and tea great (I loved the pots of tea). To end one of the young lads offered to take a group photo so we?d all be in it.
May 2023 by Lucy Y.
Coming from the US, my only comparison to this store is a department store in Japan. Which is a high compliment!I love that there is actually very nice clothing here, and a grocery area with beautiful meat & produce, easy to cook meals, ready to eat food, and a tempting bakery area!
April 2023 by Lazylemon
What a shambles , staff less is the point , queues , uncleared tables and at lunchtime ,well 1.55pm mid week ?empty shelves where food should be. NO Notice on the self service cakes to say about NUTS, people had crisscrossed the serving cutlery. The room was filthy, windows smeared with debris. Now there?s mugs , the treat cup n saucer aspect gone down the drain. What a show case of a major UK Retailer and how it?s screwed up, customer service and the basic cafe idea. Un caring staff who slam a mug of coffee in front of you rather than place it . Where?s the training.
April 2023 by Jacky Mason
If I could give more stars I would ...excellent service today from Martha lovely young lady took time to redirect my choice of bra..bought 2 and will buy 2 more ...I am happy to report that all my other bras have are in the bin.
April 2023 by Eilish Moore
Had the misfortune of having to use the toilets today. To say they are disgusting is an understatement. Broken toilet seats, one toilet out if order for weeks now, hand dryers broken, filthy floors sinks etc. Looking back at reviews this is not a new problemNot acceptable.
April 2023 by Bill Moore
Clean, good product range, cramped for such a large grocery area . Why then when you enter in the morning are you annoyed by staff who began being paid an hour ago doing what they should have been doing instead of drinking tea and babbling!
