November 2023 by Mark Macmillan
Had my son birthday party. The women i' customer service manager. Made us feel welcomed. Services was brilliant and all around 4 stars.
November 2023 by Liz Kennedy
We went for lunch. I placed my order, stood in a queue and waited and waited. Then, I discovered my son was in the queue further down the shop. To cut a long story short, he and lots of other folk got their orders before me. Although my order number was alot earlier than theirs. Ask a lady (who turned out to be the manager) where was my food. I'd been waiting 20mins! She said there were several new starts who had got orders wrong etc...she did apologise and offered me free ice cream which I refused. Not a great lunchtime service and a great amount of binned food from giving incorrect orders to customers. Mc D's Abbey Centre needs to do a lot better.
October 2023 by Dee Thuglife
Wait times are miserable you get parked up most times. staff are friendly and do there best its just down to management or under staffed could be streamlined alot better in my opinion food is hit or miss too.
October 2023 by Joshua Foreman
Everytime i order something from here like a milkshake or even a big mac something is ALWAYS missing from my order i rarely get a order that is correct absolutely terrible preparation skills and cant do anything
September 2023 by Ethan Moore
This is my local McDonalds for the past year now. In every single time I've visited, NOT ONCE have they gotten the order correct. At this point I expect it to be wrong every single time, to the point where ai'm in disbelief if they ever get it right (happened once, and it was only chicken selects). The service is slow, the meal is always wrong and the coffee tastes terrible. I recommend you don't visit this McDonalds!
August 2023 by des harris
Girl at payment window although training didn't even see my car pull up had to beep the horn for attention and they always make you park in a bay even tho there's no one behind you and with the order being small. Just to slow food arrived burnt and 2 minutes after being moved to waiting bay. What's the point
August 2023 by Titilope Agboola
No delays, good food,selected from a wide variety and great service.Kid-friendliness: Zebra crossing gives ease of crossing through the drive-thru.
August 2023 by Brian G
Great customer service tasty and warm food lady cleaning tables so helpful and friendly best McDonald ever
July 2023 by meesa magill
Quick service even though extremely busy. Could do with more seating as very popular and crowded.
July 2023 by Emma McRankin
Ordered food before 11am for breakfast . 10 53 to be exact but because there was a queue in drive through didny get to the window until 11:06. They refused to serve breakfast even though the order had been done before 11am. Phoned to complain- as I have several times in the past at this store and there was zero answer. So I will be in store later to place this complaint and all my previous ones. ? be prepared for hell.
June 2023 by Samantha Given
Food was good although preparation of food is being done with no gloves on
June 2023 by William Lee
Just had three meals at McDonald's Abbey centre drive through asked for 2mcchicken meals and a large double burger meal all 3fries half empty and cold all 3drinks were flat with no ice totally undrinkable asked for a receipt and told it was in bag no receipt! Not good enough. all other McDonald's seem ok but not Abbeycentre.?
June 2023 by Mark Baker
Ordered of mcdonalds app from abbeycentre branch waited a long time then was abile to track delivery driver how had drove past are area and went approximately 5 mile then to have another driver phone and say that the driver had took the one further away because it was worth more money what a joke how do I get money back as I have already paid on line.....
June 2023 by Leon Meehan
Messed up my order 2x imagine having to work in McDonald's see next time you mess up my order yous are dead and I swear on that tramps just wait
June 2023 by Adriaan King
Order took just over 15 mins. When it arrived the chips were hot but with no salt. The big tasties were Luke warm and a mess and they?d missed a veggie deluxe off the order. Luckily we parked up nearby so we?re able to go back and get it!!!
