January 2024 by Peter J McMullan
Loads of parking, great service and very very
January 2024 by Rhonda-Mary Grimsley
Done order on justeat missed out on a whole bigmac meal because mcdonalds didn't fulfill the order or the justeat driver ate it. Don't know which is worse the incompetence of the people who work in mcdonals who cannot read a receipt or the delivery drivers from justeat who are obviously starving but yet can afford all these big fancy cars. So very strange. Emailed justeat a scathing email because it's just completely disgusting that people in this day and age cannot do the most simplest of tasks.
December 2023 by Ben King
Amazing just as expected. I must add for those complaining about petty issues to expect what you are paying for. These cooks work all night to feed us for next to no money. £1 for a burger at 3am is a pretty good deal. Sure things can go wrong but it's as if some customers expect a red carpet.I cannot fault this restaurant, absolutely 10/10
December 2023 by Stephen Dawson
Visited McDonald's in dundonald with our grandchildren this afternoon. The dining hall was spotless the staff were friendly and helpful. Really enjoyed the meal. The food was served to us piping hot & ready in 5 minutes. Hopefully we will be back soon.
December 2023 by Ian Henderson
First time in here for 3 years. Big changes,Very clean: Nice and Bright: Comfortable Seating.. ONE BIG LET DOWN: THEY DONT HAVE BROWN SUGAR FOR THE COFFEE.You don't put white sugar in coffee.
December 2023 by Kayla Collins
Went through the drive thru, sat for half an hour in the queue which was fine as fridays are busy i get it. Waiting at the final window a man approached from his car and tapped on the window saying his order was wrong and asking for his items. Lady sorted him then gave me mines. When i got home i opened the bag to see my order was completely wrong, everything on the receipt was correct but nothing in the bag correlated. Had a sh!te day and if i was a smidge more dramatic might've considered kms. Had to go back and queue again for 10 mins, manager at the first window said he'd handle it. Fair enough he did, cheers bud. Waiting at the final window the girl handed me 4 drinks, none of which were mines cos she hadn't yet received the memo that my order was wrong and i was waiting for the manager to sort it. I couldve easily lied and took those and messed up the person behind me's order. Better system could be put in place surely. That's all - sincerely, a hungry and p!ssed off gremlin, never going to dundonald mcdonalds again. Connswater always forget the dips but they never do me dirty like this
December 2023 by M J
My family and I go to this McDonalds on the way to Streamvale Farm. Have been going here for a few years and every time we come the place is spotless and the staff are the friendliest McD's staff around. The staff going round the tables making sure everything is clean and tidy are friendly and always strike up conversation with you. They are very good with young children. Id like to mention Emma as she was lovely to speak to on 03DEC2023 :) The staff behind the counters serving the food always look genuinely happy to be there and they are polite and courteous. How this McDonald's is being run is something other fast food establishments should look to.
November 2023 by Marc Scott
Very slow ,staff just going through the motions and one way system is like the whacky
November 2023 by Rodney Ashe
Cold in restaurant which affected quality of food, server not very experienced as a disabled man he offered no help getting a order number for me, told me to get the number myself.Will not be back to Mc Donalds in the future.As an ex Hospitality Manager 0/10 for experience.
October 2023 by Tina Williamson
Great good was good the staff where very nice checking on all around to make sure they were ok. Friendly too!Food in this branch is always nice. But shop is extremely busy and noisy if sitting in but that can't be helped with kids party's etc...
October 2023 by Brian Torrens
The food was OK, but the staff are too busy to listen and be attentive.
October 2023 by Ken Wilson
3 meals ordered. delivered late, then forgot to deliver the drink with 3
September 2023 by Hugh Mcmichael
Well, it's McDonald's, but as a result, you know what you're getting. Lovely tasty burgers and fries. I did, however, leave my phone behind. I phoned my number and thankfully the duty manager answered. I went immediately, half expecting my cash and cards that I keep in it to be gone. Arrived back, and the manager wouldn't allow me to take the phone until I unlocked it. Very sensible action indeed. Very very impressed.
August 2023 by Shipyardmade
Ordered a drink at the kiosk waited 20 mins then asked for it and was ignored waited a further 5 mins then left without it. Can't ring direct and still waiting on email to resolve issue. Pathetic service in restaurant and customer service just as bad
August 2023 by Daisy Dove
Liz is particularly wonderful..... all the guys do a great job and work well as a team.Kid-friendliness: Balloons/ colouring& tablets
