September 2019 by Gary McConville
AVOID at all costs for suit hire. Booked a hire consultation for Monday, and received a vague confirmation email. Drove 30 mins to the store, only to be told by the apathetic manager that it was not possible to rent a suit for Thursday, as it had to come in from London. I commented that it might make sense to stipulate such parameters in the confirmation email. He nonchalantly shrugged in response. Offered an insincere apology that, to be honest, was more sneer than apology. I was genuinely shocked at the lack of customer service, and his blatant disregard for my time
September 2019 by Robert Walsh
Julius was very accomodating and gave great advice, he was very professional and helped me find the right outfit.
August 2019 by Barry o'neill
Fantastic customer service. Couldn't have asked for more. Julio and Michael did everything they could to help. Even a last minute request to change the shirts the day before the wedding was no problem. Suits were excellent. The only thing better than the suits was the professionalism of all the staff. In particular Julio and Michael. Thank you both very much!
August 2019 by Mark McCane
Excellent and very wise service. All staff very friendly and helpful. Special thanks to Mike (the tallest person I ever meet in my life) for brilliant customer approach. Especially for huge knowledge about product and suit customization.
August 2019 by Stephen McClelland
Very disappointed with levels of customer service in-store. Approached a staff member to enquiry about Suit Hire for a wedding. Asked for guidance in regards to process and pricing. The staff member did not explore my needs, ask any questions regarding sizing and theme simply said I would not be slim fit from just a glance and then said only these 4 are available from £158 that's it. Overall I would have expected a more process and how can I help you attitude. Service Lost
August 2019 by Jarleth Lennon
Jordyn couldn't have done more to help, even swapping in an additional emergency waistcoat FOC last minute. Many thanks!!
July 2019 by Mark Caughey
Paul was more than helpful in helping me pick a suit. Would recommend
June 2019 by David McConville.
I was dealing with the manager Paul and what a gent! He went well out of way to make sure I got the suit I wanted 100% and was on hand after an altercation problem, even though the altercation place, The Kings Taylor also went out of their way. Great service by both parties and will be making all my visits here for future events. 100% and good people. Thanks Paul from Moss Bros and the Kings Taylor.
May 2019 by Al Martin
Wonderful service from a highly knowledgeable member of staff.
May 2019 by Sandra Malcomson
Visited today to purchase a suit for our son. Wonderful experience, the gentleman was very pleasant, helpful and informative. Will be back later this month to have a made to measure suit for my husband. Highly recommend this store.
August 2018 by Aaron Magowan
I just purchased a suit. The store has a great range of suits and the customer service was very good. I will definitely will use them again. 5 stars.
June 2018 by Mark Mullan
Large categorised range of suits, with a wide array of options for all ages and occasions. Paul was really helpful with advising me as an amateur suit buyer with all of the sizing/styling requirements for my graduation outfit. Great sales discounts across the store as well.
June 2018 by Mary Jo Curran
Delughted with suit, shirt and tie! Excellent service from Niall who was knowledgable, helpful ( without being pushy) and a lovely young man. Deserves a bonus! Will be back.
April 2018 by Barry
Got fitted for a top hat and tails for Ascot the guy was really good gave me lots of choices and spent plenty of time helping me choose. Also answered all my questions and arranged it so I can pick the suit up in Brighton.
Very efficient and helpful
February 2018 by Chye Chia Run
Friendly and helpful staff! Prices are really affordable. Wide range of suits and accessories available.