May 2023 by Zvi Levitas
Great service, thank you!
March 2023 by Erin Marsh
Great place to get any products you need!Staff are super friendly and easy to have a laugh with!10/10 would recommend shopping here ?
December 2022 by anne irvine
Was served today by Oran who couldn?t have been more pleasant and helpful in assisting me with my purchase
October 2022 by Chris McDowell
Management at Ravenhill can be rather cheeky and unhelpful, bias shown to a certain type of customer. Other staff in general are very good. Product range is excellent. This particular store let down, company as a whole are generally very good with a wide range of products. Just don't expect too much help from this specific store.
September 2022 by Connor Chapman
Might be bias, but the staff do work hard and do try to help as many customers as possible within their ability and within the restrictions of the business. But the sales Assistants and management will always try to give the best customer service they can, the only thing I might add is do your best to help them, e.g. Place orders on the app for collection and do your best to research and look up items/codes before heading to the store. It will make the experience much better for you and will give the staff the much needed assistance to create a speedy and efficient service.
September 2022 by James Thornton
Called to this branch today to buy a Franke sink and was served by Stephen who was very pleasant and helpful,many thanks for a great service?
May 2022 by Patricia Crossey
I called in to get stainless steel screws and didnt really know what I was looking for. The duty manager served me and she was so knowledgeable and helped me get what I was looking for. Would definitely recommend screwfix Ravenhill Road.
April 2022 by Azurethi
Excellent knowledgable staff & fast service
March 2022 by Christopher Kennedy
Went in to pick up a click and collect order. Stephen behind the counter is very helpful. Got me everything I needed.
September 2021 by Michelle Brenton
This place was busy but the staff was pleasant and helpful. I would recommend their click and collect service if you're in a hurry.
September 2021 by Google user
I want you to know how good the customer service is here, it?s fantastic!!\\nThis is surprising when I didn?t get part of my click and collect order but a good guy called Simon did all here could to try and help me, that is pretty rare when dealing with a large company like ScrewFix.\\nI needed heaters for my site to help warm the place so the tiling adhesive would go off a bit faster so ordered the heaters but really it?s my own fault because I didn?t see that they would only be available from the 18th and if I wasn?t in such a hurry I?d saved myself some hassle BUT this member off staff was just helpful patient and doing his job well.\\nFrom what I saw in the store all the staff were friendly and helpful, it was a great on a Monday morning to find good customer service!
August 2021 by James Brown
Will never shop here again. Called in 1 Saturday morning to collect a pipe bender I had ordered online, when I got there, there was a lorry delivery items, there were no signs up to say not to go pass said delivery lorry, so working in the field myself, I waited till the delivery guy took off his items, then went past. A guy came storming out of the warehouse claiming to be a manager & gave me what for, I told him multiple times to calm down, but he just kept giving me a hard time about safety issues, & in my haste I swore, to which he replied I was not aloud onto the shop. So for pure principle I will never shop there again, as he was looking for a reaction. Regards handyman.
July 2021 by Roy Bolster-Coates
I want you to know how good the customer service is here, it?s fantastic!!This is surprising when I didn?t get part of my click and collect order but a good guy called Simon did all here could to try and help me, that is pretty rare when dealing with a large company like ScrewFix.I needed heaters for my site to help warm the place so the tiling adhesive would go off a bit faster so ordered the heaters but really it?s my own fault because I didn?t see that they would only be available from the 18th and if I wasn?t in such a hurry I?d saved myself some hassle BUT this member off staff was just helpful patient and doing his job well.From what I saw in the store all the staff were friendly and helpful, it was a great on a Monday morning to find good customer service!
July 2021 by Michael Toal
I like using this place. It's got plenty of parking and the shop is easily accessible. Click and collect is great, and up until recently, was very fast. Was disappointed I had to wait 5 days for my most recent purchase, but I do understand that it was because of leaving the European Union and it was completely outta the shop's hands.
July 2021 by Akos Szabo
I asked the staff, how to connect the high pressure wash to my garden tap adapter. Nobody knew. Not sure if it's a difficult thing to ask from an expert company's workers who sell many of adaptors and gardening stuff. I love these products, and will return to shop other things, but need to ask my friends before. The expert answers is a joke...
