December 2023 by Daniel
Lots of toys, if you like Lego Jurassic World then your in luck, I found these beauties not that long ago
November 2023 by Glynis Kane
I went into the store yesterday only to make enquiries regarding the Nintendo Switch OLED. The assistant, Daniel, was so knowledgeable and helpful that I made the purchase there and then! He was polite and had a wealth of information regarding the item. Thank you Daniel.
August 2023 by Sean Fitzpatrick
Travis was very nice human being he helped me with my toys I think he should get a pay raise he is so nice and caring he made my day????????
March 2023 by Patricia Wilson
Picked up a pre-ordered bike on Friday and the staff were so helpful, knowledgeable and friendly...great experience ?
December 2022 by BIG KAHUNA
Don?t try and get anyone by phoning up as No one answers the Phones. It?s been this way for years ever since my son was little and I would phone up about a Toy or game for my Son, No one would answer the phone then and still don?t today. Keep in mind my Son is Now 17yrs old. I honestly don?t know why they don?t think answering the phones isn?t important for customer relations.
July 2022 by Ciaran Mc Crossan
Smyths is in Drumkeen Retail Park. This car park issues fines for overstaying your welcome. AVOID
January 2022 by Laura Clarke
Doesn't open at 11am on a Sunday as advertised. Informed 1pm by rude staff.
October 2021 by george chambers
Pre order is an absolute joke, management in this store are a joke.48 hours to collect a pre order in today's climate when other stores give you 28 days is a joke. What was the point of me paying £25 to reserve my product for this shop to just put it back on the shelve after 48 hours. Smyth's need to rethink this policy. Now I've to try and explain to a ten year old boy why his birthday present ordered 4 weeks ago isn't coming
October 2021 by J B
Had an issue with a minor fault in a drum pedal and no receipt. Jonathan the duty manager and Rebecca who was on the desk sorted it out with no hassle, excellent staff and great service.
October 2021 by Kyle Moorehead
A good store over all but its frustating that no one ever anwser the phone for me to check stalk
July 2021 by water margin
I was down this afternoon trying to find a few toys after trying I asked a young lady she was very helpful and courteous brought me to the aisle to find were toy tunnel was and even asked me if I needed anymore assistance to find other toys I was also looking for magnetic puzzles unfortunately they were out of stock she even helped recommend other puzzle toys I noticed her name badge she was called (Lauren) this young lady represents the smyths toy store very well and also the the cashier was very pleasant but I didn't notice her name it was around 2pm of today I always like going into the Smyths toys store as they have good variety of toys for all ages.
January 2020 by Gerald Fawcett
Was completely overwhelmed by the selection, I asked a gentlemen stocking shelves for help, he directed me to the toys I was after and even brought me a box from another aisle whilst I was looking.Top notch service!
June 2019 by Ashlee Johnston
Went to forestside smyths today and my little boyfell smacked his face of the floor and busted his mouth open I asked for a tissue and the the manager Alison came over and could not have helped us anymore took us into the back and helped me get the wound cleaned took my name and number to make sure he was OK and also told my 2 children to go and pick a toy each very very helpful
December 2018 by Joseph Aniston
We ordered a product that hadn't been released yet so we stuck a £5 deposit down on it. When it came out we were unable to make it to the store. Went a few weeks down the line and they refused to deduct our £5 deposit from our total, stating it was over 48 hours. Not one person said that it would only be held after 48 hours (even though it didn't have a date of release when we put a deposit down. You may need a new shift supervisor in Stockton as he is a thick, rude person th
September 2018 by pokemonisgood reallygood
Parking ok. Got what I wanted straight away no prob. Just went in and asked. Good range of toys and games
