November 2023 by clayton ngoni Mugwagwa
All staff quite helpful...and the optician who attended to me was so patient and thorough
November 2023 by Edith Trudgett
All staff were cheerful and helpful. Tests were explained and conducted quickly and professionally. I received excellent support in selecting frames and new lenses are perfect.
November 2023 by Peter Morrison
All staff were helpful and friendly. Niall was so kind and patient as well in explaining everything.
October 2023 by Maureen Irvine
The staff here take such good care. There is no pressure to buy new glasses if you don't need them. The tests and what they are for are explained in detail at each stage.
October 2023 by Paul Lawlor
As soon as you walk through the door someone will ask you if you need help very friendly staff opticians very thorough and pleasant when that part is done they lead you down stairs where another member of staff will guide you through the process of picking your frames all in all a very pleasant experience
September 2023 by Cortney Rodgers
I would usually go to the Newtownabbey store which has always been fantastic. I went to the Victoria Square branch this time as it was more convenient for me. I would not recommend it. I went in to collect my glasses and went to sit down to get them fitted etc but was told not to sit down and was handed the glasses. The staff member was fairly patronising but all in all not a nice experience.
September 2023 by Elizabeth Torbitt
I was extremely pleased with the optician who examined my eyes (sorry I can't remember his name) he took time to examine my eyes and listened to my concerns. He was very professional and reassuring
September 2023 by Ben Taffe
Excellent service, large selection of glasses ?
August 2023 by General Enquiries
Amazing service! got me in so fast within the hour, such nice team and great advice! Thankyou!
July 2023 by Dariusz Jagodzinski
Absolutely outstanding service I received. From the time I arrive felt very welcome. The optician Mark Kroy sorry but forgot the surname Absolutely helpful and very professional spend time to explain my condition I had 2 visits and I was very impressed. Also the manager of the place very helpful and always make sure I wasn't lost and knew what was happening very great place and I would recommend 100% thank you
July 2023 by Michael Crome
Excellency service. Very friendly and helpful staff
July 2023 by Josephine McCormick
My treatment for dry eye was £10.00 if not NHS exempt.After the treatment, at the till, I was asked to sign a BLANK invoice,I watched as they invoiced the NHS for £40.00No wonder the NHS is on its knees with companies like these milking it
July 2023 by Seán Paul Murray
An all-round seamless customer experience. Couldn't recommend highly enough loaded with professionalism but with a general cheeriness which made for a very pleasant environment. I understand that she is still quite new but Eileen is a perfect brand ambassador for your store but it's unfair I suppose to single her out, everyone I spoke to was very approachable and friendly. Top marks, simple.
June 2023 by Heather Morrison
Excellent service throughout, had eye test and scan, with feedback. Had great help from lady on floor picking sunglasses and glasses. Same arrived quickly and fitting was excellent. Both glasses are lovely.
June 2023 by kevin10672
Got my glasses here, two for one offer is very good got myself some nice Hilfiger frames. The young lady that served me was extremely helpful and couldn't do enough for me
