November 2023 by Francis Junior
clean and organized place, the staff are super kind and friendly, excellent rooms.
The best thing about this Travelodge is its great location. Another nice thing is the friendly reception and the cleaning staff.. About the room : The bed , chair and desk were similar to the modern Travelodge in Dublin. But this is where similarity ends: A diagonal dimly lit room , not small , three big windows inviting day light in(but we only came back to our room at night), a desk in the corner with no light above it, nowhere to put your personal belongings except for a few hangers (so we kept our stuff in our carry-ons during our 4 nights stay), clean washroom but old and worn out . Down at the reception , they could not help me with a desk lamp. In short the hotel needs renovation and/or better maintenance. No breakfast .Did I write that location was great ?Rooms: need better maintenance , and lighting = renovation !!!Food & drinks: ???? (at the neighboring pubs ,restaurants etc.)
October 2023 by Jonathan Homer
Travelodge hotel so you know what you are getting. Staff were friendly and attentive. Water pressure bit low and room little dated. But well positioned and clean. So stayed 3 nights would stay again.
September 2023 by shokOM92
Was not told that the windows on the second floor room cannot be opened. Staff had to come at 12AM to try to open and realised they can't. Air con gave out a damp smell and ventilation was full of dust so couldn't use it. When I asked for a fan the receptionist said they didn't have one. Because the room and the whole second floor was very hot and muggy, I experienced a skin flare up and two night's of poor sleep. Upon waking I realised the window and positioning of the room meant I had no sense of daylight coming through - which felt disorienting and isolating. Receptionist said they would leave a note for manager who'll be in the next morning but when I checked if anything had changed in my room, nothing had changed despite being told otherwise. When I asked why this was, a new receptionist didn't know what had happened and was not helpful - even after I explained, they did not know what to say or how to help. When I asked for a fan again she gave me one but only because I got lucky they had a spare one. Poor service and poor stay. All floors need to have windows that open to some extent, and that can let through some daylight - it feels extremely unacceptable for a hotel to charge such high rates for a night stay with no access to basic rights such as fresh air and light.
September 2023 by dmarti466945
Excellent location.. very central to everything. Room is small and basic but is very comfortable and spotless clean. Reception team were very friendly and helpful . Car parking is provided a short drive away for a small charge.
September 2023 by jonathanstephenterry
I was rudely awaken by a member of staff at midnight (Wednesday the 6th) telling me to turn my music down.. bear in mind I was fast asleep with no music on. The staff member was rude to me and wouldn?t listen when I explained I was asleep. She need retraining in Customer Services. I will never use travelodge again nore would I recommend you.
August 2023 by jazmine993
Me and my partner stayed here for two nights and we must have gotten about 5 hours sleep between us the entire time we were there. The mattress was too firm and the pillows were extremely thin, to the point where not even a second pillow did much to help. On top of the bed being uncomfortable to sleep in, the room was extremely hot and it was not possible to open the window as it was broken. The shower also seemed to only have one setting, which was scoldingly hot, so I had to stand outside of it and quickly rinse myself off so as to not burn my skin off. The worst part though, was the loud buzzing noise coming from the air conditioner that started every 5 minutes. The first night it wasn?t loud enough to keep us fully awake (although it was still very annoying), but on night 2 the noise was so loud neither of us were able to fall asleep. We tried to live with it for as long as we could but when the clock turned 5am and both still hadn?t been able to sleep from the noise, we told the receptionists about the issue and asked if we could get a new room. Unfortunately, all of the rooms had been booked so we had to just go back to our room and endure the awful noise for the rest of the night. We both got about 2 hours of sleep that night and we had a long day of travelling the day after so that was very frustrating. The receptionists were great though, and tried to help us as well as they could. They also gave us a complimentary late check out which we very much appreciated. The staff were very friendly and if this were a review only about them, I would have given it a 5 star. Sadly though, the problems with our room were too great to recommend anyone to stay here.
August 2023 by jlacey295843
Welcoming & Warm Stay, friendly staff, room was spotless, was central to amenities, would stay again definitely. Solo trips can be daunting but was made to feel at ease, staff very helpful an found I chose the right hotel to stay in.
August 2023 by saradawallin
The hotel was clean, quiet and in a nice location, however, the first room we stayed in smelled of smoke, was incredibly hot, had a poor view of an abandoned building (not that important obv) and the pillows were flat and hard. After we requested to move the new room smelled nice, had a much nicer view, and was also much cooler, however, was still considerably hot.
August 2023 by PinkColls
The bedroom was clean. Beds were comfortable. Room temperature was perfect and comfortable. Well maintained. Staff were helpful and friendly. Very good location - close to everything - city hall, public transport, shops etc.
August 2023 by Bill McAlester
It was next to a pub that had a part till the small hours, not much that they could do about that. Then I thought that someone was trying to beat the door in at about 03:00, so I didn't get a good sleep.The room was clean, and tidy, and the staff were very helpful and got me the taxi in time for me to get my flight. As you can see they got 5 stars .
August 2023 by Rajat Kulshreshtha
Perfect 10 on 10.Clean rooms, perfect location, and all basic amenities which a tourist would want to have. Just one request that if they can include Microwave in their rooms, this would make life easier for tourists.Rooms: Neat and clean with all basic amenities.Walkability: Near to important places, pubs transport hubs and convenience stores.
August 2023 by beacham82023
Had a great stay, exactly what we expected and wanted. Location is the hotel is within touching distance if the town with easy access to the excursions offered. Plenty of restaurants around the hotel and easy to arrange transport.
August 2023 by RiaFair1968
This is a great location if your looking to be in the centre of the city. The rooms are nice with extra pillows if needed tea coffee milk and a television you can get a hairdryer from reception and keep it for your stay. Staff are very friendly and helpful nothing is to much trouble and over all the hotel is clean and well looked after. This isn't a place to stay if you want peace and quiet there is a pub just across the road which is very noisy at night but once closed we had no trouble. All in all a very enjoyable stay thank you we will return.
August 2023 by usunda304608
Standard Travelodge, location is brilliant, minutes from the city hall, square, tourist offices, bus station. Hotel was not very full despite this the room prices were too high. Otherwise clean, well maintained, excellent housekeeping and reception staff, very helpful.
