July 2023 by Éire
Friendly and helpful staff
April 2023 by Samsung Worldwide
Great staff trying to go about there job. Etc smilling to coustemers as you do in coustemer service job.. sad to be said about the manager this branch. Never smiles not welcoming coustemer service skills none. They younger girl should be moved up to manger. I know the staff trying get there day in look happy etc. But the manager seems to put reall damper in this branch. I wouldn't use it again.
September 2021 by Frankie Mcgilloway
Nice people and always ready to help,called in recently as I had a problem with my bank-card.thomas staff member sat me down and showed great patience and in a few mins the problem was sorted only thing missing was a wee cuppa coffee(but watch this space).my advice to anyone dealing with ulsterbank, is show the staff a little respect and in my experience, they will do ALL they can to help you.
September 2021 by Hfor Harry
Very rarely a queue when I go in, hand sanitizer always readily available in the Branch and staff very friendly.
September 2021 by Dee Hitch
Good people but opening times are always wronge there always closed early
September 2020 by Paul Bailie
Generally unhelpful and sometimes worse, but I expect no better anywhere else.
September 2020 by Drew Love
Realy good branch friendly helpful staff
September 2020 by Sean Mullan
Useless opening times.
August 2019 by Claire C.
Excellent customer service from all staff members. Very helpful with setting up my account and other matters. The first gentleman who helped me wrote me a list of suggestions to help me get my account set up then I had another lovely lady help me open it up and was very patient with my son who was with me and a little fussy. Every time I go in I feel so welcome and always offer advice I need. Will be sticking to this bank :)
June 2018 by Helen Curragh
Instead of transferring money from one account to another as requested, the staff member transferred money out of the account and back into the same account. I was unable to pay an important bill.
