November 2023 by David Bell
Brought grand kids for happy meals as they wanted the latest promotion. Didn't have any, so they were disappointed. Our food wasn't hot.
October 2023 by Graham Mcallister
Enjoy this place... Always kept clean... Staff very friendly and helpful.. The only annoying thing.. Which I seen for myself...able body Delivery drivers parking in the 2 only disable parking bays When there was other spaces available in the car park .. Parking up.. Getting there delivery bags out of there delivery cars.. And disabled drivers.. Either having to wait til they come out to obtain the space. Or having to park further away from the shop and trying to walk the longer distance...or queue up and go through the drive thru..
October 2023 by Jodi-lee Baird
Place order using McDonald?s app for delivery placed order at 8am advised delivery 830 food did not arrive until 10am when trying to contact McDonald?s Carrickfergus?s telephone number was unable to speak to employee regarding the
September 2023 by Tsukasa Taira
Terrible will not be back ordered here a few times and they mess up orders I?ve been given the wrong order by them countless times now so I won?t be back here again messed up a kids happy meal twice and just got given a small chip and a burger after ordering two Big Mac meals and a frappe and a PLAIN BURGER HAPPY MEAL which they managed to mess up 3 times and the staff were rude about it aswell
August 2023 by Zo Semple
Nice wee McDonald?s with a speedy drive through and large car park!
July 2023 by Mickie Mairs
I'm not in here very often, but when I am, the staff go out of their way to make sure I'm happy with everything. The only reason the food category got four instead of five, is that I can only drink decaf coffee, and I can't get it here!!! Fab manager, fab staff. Thank you!!
July 2023 by Richard Taylor
Pathetic wont be back lost order and left to wait for 40mins with ice cream wont be back food was freezing when I got it so god knows what I waited on and drinks were flat
July 2023 by the-drunken-munk
Exactly what you'd expect food wise. Staff are more than helpful however.
July 2023 by Petal NI
No hot drinks, flat, warm coke, no ice ??
June 2023 by Gareth Cole
Disgraceful excuse of a business. Half an order missing. Poor customer service.Give your money to a local business who actually deserves your custom
June 2023 by Andrew Barnes (Remy)
Disappointing Experience at Carrickfergus McDonald'sDate of Visit: May 21, early morning (around 1:00 AM)I rarely feel the need to write reviews, but my recent visit to the Carrickfergus McDonald's drive-through has compelled me to share my experience.My pregnant wife and I stopped by for a late-night meal, ordering two meals in total. When we reached the collection point, I asked for two curry sauces, a reasonable request given the number of meals we purchased. To our surprise, we only received one. Upon inquiring, the staff member at the counter informed us that additional sauces would cost 10p each. This left us both puzzled and disappointed. Is it standard policy for customers who order multiple meals to share a single sauce? This policy seems rather unfair and does not align with customer expectations.Furthermore, the diet coke I received was completely flat, rendering it practically undrinkable. This added to our growing frustration, particularly as we were expecting a pleasant dining experience.To top off this less than satisfactory visit, the staff member who served us giggled and laughed as we drove away. This showed a complete lack of professionalism and respect for customers.This experience was a stark departure from the usually dependable service we have come to expect from McDonald's. The inadequate service and subpar food quality, coupled with the inappropriate staff behavior, left a bad taste in our mouths (quite literally). I sincerely hope that this was a one-off incident and not a reflection of the general standard of service at this branch.Management should address these issues promptly to ensure that all customers receive the courteous service and quality products they expect from a globally recognized brand like McDonald's. Until then, I regret that I am unable to recommend this particular branch.Sincerely,
June 2023 by Stephen Kinkaid
Weeks with a broken ice machine! Hottest day of the year I am currently enjoying a warm Diet Coke! Maybe if McDonalds were a Worldwide Global Billion Dollar Corporation they would have the means to have repairs actioned in a timely manner... ice machine was broken for months last year, then was fixed, now is broken again.... yes I know this is a rant over ice but really it's not good enough McDonalds!
June 2023 by Joanne Hewitt
Everytime we go through the drive thru we don't get all of our order, usually it is a burger missing. We usually check for everything but I was told tonight everything was in the bags when I started to look and so took it home to find 1 double quarter pounder burger missing that was for my nephew. If you go to the drive through here make sure to double check your bags when you get them because this happens all the time!
May 2023 by Haq Nawaz
Staff very friendly especially manger
May 2023 by Cerys Lenaghan
Didn?t give me enough sauce
