August 2023 by Lynne
Extremely rude and unhelpful male member of staff I believe to be called Aaron. Seriously needs to learn some manners and communication skills. Actually not cut out for retail at all! Maybe try the zoo Aaron, you might learn something from the gorillas!
December 2022 by The Honest Guy
Shop is very dusty in places, Staff are always undertrained and have no idea what they are doing, You could easily rob this store too if you want because they are never at the tills to service you.Very lazy staff
January 2021 by Sam Fletcher
Well stocked and staff friendly and helpful
January 2021 by Lesa Harvey
All the staff are very helpful and friendly. The shop is very tidy and organised
September 2020 by Tina williamson
I am making a complaint about the man who claimed he was the manager in the carrickfergus store in the decorcey centre on Saturday afternoon 8th February 2020 at approximately 1630hours.I was with my husband shopping for a few things an I had picked up a glass tap decanter as I was wanting to purchase it. I had other items including a mop and bucket I used my bucket as a basket and didn't realise the glass decanter was a little heavy for it and as I picked it up it tipped and the glass fell and smashed. I was extremely embarrassed by this! I stood by the glass as my husband went quickly to get someone. A tall guy arrived completely blanked me and started to clear the glass. I apologised and he still ignored me I then offered to pay for the item anyway as it cost five pounds. He still completely ignored me he did not look at me, speak to me or acknowledge me in any way. I have never experienced this and have never broken anything in a shop before! I said to my husband to leave down the other things as I wasn't shopping there as the attitude was horrible to which the guy then had a voice and said why I told him the way he treated me was awful and the attitude towards someone who had made a mistake and offered to pay was disgusting. He said I never said anything! To which I said exactly you completely blanked me. To which he then said I was disgusting! I told him I would be in touch with his manager to which he told me he was the manager! I have came away from the experience appalled at the customer service and how I was treated because of an honest mistake. I feel that you need to be aware of the service in that particular shop as its quiet enough and if this guy was the actual manager I would suggest he be trained on communication skills. This is not the example to set to the rest of the staff. Needless to say I or my husband will not be back to this particular shop any time soon.
September 2020 by Julie Cooke
Can be a bit hard to find things sometimes not really well laid out staff are great though
September 2020 by Arthur Marshall
Handy location with free parking. Massive selection of wierd and wonderful drinks and snacks that you'll struggle to find elsewhere.
July 2020 by J
4 members of burping, misogynistic, obnoxious staff were standing/ sitting down one aisle, making for an uncomfortable shopping experience where you are being whispered about. DO NOT RECOMMEND AT ALL. Terrible staff made me feel sick once stepping into the store
January 2020 by Dianne Innes
Loads of varieties, fabulous prices, helpful staff, win win!!
January 2020 by 77punkboy
Decent shop,competitive prices varied items
January 2020 by Gail Chambers
It's amazing has everything you need in it
January 2020 by Thinking Aloud : Chris k
Other than there being NO castle, it is a lovely place for the family. There are tamed ducks that will eat out of your hand. Mostly an elaborate garden with various birds. Worth a visit for a few hours...
January 2020 by Diplo MBC
Best products at cheapest prices!!!
January 2020 by Tony Barclay MBE
Its Poundstretcher.... whilst it is undeniably well stocked, well staffed and cheap, it is Poundstretcher - so expect nothing amazing, just good prices on everyday goods, with a good range of home furnishing extras etc. Still a good place for a bargain.
September 2019 by Tony Barclay
Its Poundstretcher.... whilst it is undeniably well stocked, well staffed and cheap, it is Poundstretcher - so expect nothing amazing, just good prices on everyday goods, with a good range of home furnishing extras etc. Still a good place for a bargain.
