March 2024 by Kelly Dinsmore
Worst customer service I have ever encountered, my 70 year old mum asked a staff member , believe his name is Shane , to help her on the self checkout as the queue for the staffed checkouts were very busy. He answered ? you lift it and scan ? in a very condescending way. My mum then asked could you help me ? To which he answered ?No? . I have worked in retail all my life , and if any of my staff spoke to a customer like that, They would be shown the door. So I helped my mum and then did my own groceries on another self checkout. We then reported it to the Duty Manager who I believe then spoke to him. We shop in here daily , and I have never been so cross leaving a supermarket.
February 2024 by Elizabeth Byrne
Easy to find what your looking for
December 2023 by Aidan Mulholland
Very large range of food and groceries on sale here..hot food served also
August 2023 by Tom Evans
Very rude man at checkout. Heard him being rude to another lady customer. First time in this place and definitely the last.
July 2023 by Scotty Cunningham
The deli staff are alright, management not so much.
July 2023 by Cuan Court
Like you ice cream
June 2023 by Ciara-lee King
Like you ice cream
April 2023 by caitlin kearney
Went in to buy 3 regular coffees for me and the family, got them ready to put a lid on top but unfortunately there was no lids. I spoke to a member of staff who was clearly uninterested in the matter and quite frankly rude. Unfortunately I had had to abandon my coffees and go elsewhere. Sadly this wasn?t my only issue, I needed to pump air using their machine but had no change when i asked if they could give change they were unable to do so. Overall a inconvenient trip.
October 2022 by Ruth Nelson
Unfortunately left money at ATM Sunday 9 am by mistake/phoned but no one interested / will not return !!!!
May 2022 by Noah McE
Absolute mess, ordered a small ice cream cone and was gave a wee thing half a scoop not even. The guy running the ice cream stall had no uniform on and was extremely slow and not equipped with the strength to serve ice cream. Everything else was good ??
February 2022 by Julie Martin
Friendly staff, popped in for a coffee after castle wellan forest park, great day from Belfast
December 2021 by James Kerr
Two pounds thirty for a black coffee? That's taking the mick.
November 2021 by Colette Gilchrist
I stoped into the store to use the post office as it is open all day long . There was a lady who was being serviced in front of me , once she had finished I moved forward to be serviced. The duty manager who was working on the post office started going through the post bags. I was waiting patiently to be acknowledged. I was waiting for approximately 5 mins before I was acknowledged with a ? I will be 10 minutes here I am with the post ? I turned around thinking he can not be
September 2021 by Aleksander Olinek
It is busy shop and they monitor the queue at checkout ; they also have self service checkout ; the PO is fantastic it is open all day long not like other places everytime you go they are on a 1/2 day or closed for lunch. Terrific shop
August 2021 by Paul Hawthorne
Would not accept Danske Bank paper£20. Staff member said they were withdrawn 3 weeks ago by Bank of England. Rang Danske Bank they said this was rubbish. Can you please educate your till staff.
