December 2023 by Pooja Kataria Chawla
Great location with ample parking spots
October 2023 by florence Moreland
Terrible service , man serving so rude and just an awful experience. I have moved chemists thank goodness.
April 2023 by Rhys Morrison
Always a very welcoming store to come into, the staff work very hard to ensure your prescriptions are in on time and are always friendly and chatty. Richard and Michelle are always on hand to help you and are very welcoming
August 2022 by ANDY
Friendly staff and always there to help.?
December 2021 by Liz Gilmore
Very rude man served me yesterday. Shouted hello from behind the pharmacy counter and then barely spoke when serving me. I thanked him for how helpful and pleasant he had been but my sarcasm was clearly lost on him ??. I will not be back!!
July 2021 by 210 CREGAGH
An absolute disgrace, the manager has no customer service whatsoever and is frankly rude. This chemist never has a full stock and always tells you to call back.No longer will I waste my time here nor listen to the endless excuses about stock.I?ll be avoiding like the plague !
July 2021 by John Compston
Since being taken over by Wells the service has deteriated and they never can complete my full prescription . They have lost some nice staff. Have now moved to another close chemist which values my custom.
July 2021 by Ricky Close
Absolutely useless. Usually takes around ten days to process a prescription.
July 2021 by kenny crockett
Always helped me.for over 10 yrs now.the girls are always good on advice.
July 2021 by Susan McMullan
Friendly efficient helpful staff. Well priced items
July 2021 by Andrew Morgan
Very friendly service and very knowledgeable first class service
July 2021 by Slowe
Attentive and knowledgeable staff :)
January 2021 by TerryB-368
Having read WilliamG-225?s review, I thought I would like to add my review of Well pharmacy Ballygowan Road. I expect they are ?snowed under? considering their workload has tripled. As for a locum not filling a script because it?s missing information. They have very strict SOPs to follow and could potentially lose their licence to practice if they don?t follow them. IT?S NOT THE PHARMACY?S FAULT THAT A SCRIPT IS MISSING INFORMATION or THERE IS A POTENTIAL 3-4 DAY WAIT. Blame the prescriber for not filling it in properly in the first place. And blame the doctors who have a wait policy for 48-72 hours for prescriptions. Being rude and shouting at staff because there?s a problem is totally uncalled for. So named and praised Kshitji Malkan and staff for doing a wonderful job. Keeping the doors open and the shop welcoming for customers like me who are very grateful that they don?t have a closed door policy. Especially in the cold and rain. . ?? ???? ????
November 2020 by WilliamG-225
Arrived with my prescription from the dentist, on arrival Locum pharmacist had told me to send the script back to my dentist as he could not read it refused to dispense my prescription and required clarification. I contacted my Dentist who insisted that their practice was only open to emergency appointments due to Covid-19 and for the pharmacist to ring them for clarification instead. I rang the same locum pharmacist and asked if he could ring them for the clarification and he refused saying that "he didn't have the resources to call the dentist and that they where snowed under". Terrible service , lazy rude and unacceptable. To make matters worse i took the script to another pharmacy and they dispensed my prescription with no problems an hour later. From looking at multiple reviews on Google and online this is a repeating pattern and from speaking with family and friends more often than not this individual has been less than helpful and rude. Named and shamed Kshitij Malkan.
July 2020 by Mervyn Montgomery
The present pharmacist (locem) I find to be one of the most disobliging people I've ever met. Despite being a regular and loyal customer for many years, I have found him on the last 2 occasions that I've been there to disobliging bordering on being nasty. But it's not going to happen again as I have now moved to another chemist who are happy to have my business
