November 2022 by Josie Sloan
Went in to get a cheque book over three weeks the lady was very nice but I have not got the book yet.
July 2022 by M Evans
The bank is great, nice to still have one not too far from home. Very helpful staff and dealt with myself very professionally. Very good on checking things aren't scam transactions and good all round protection of funds. Staff were very helpful and professional.
July 2022 by Gem Tate
All round great service, no issues or problems, very helpful girl on the counter.
December 2021 by Patricia Cowan
Excellent service this afternoon from Sharleen. We had a few issues to sort out and she had so much patience with us, took her time explaining things and was so friendly. Thank you Sharleen
August 2021 by gary s
I like going in here just to see how rude they can get. You could write a sitcom about this place, à la Fawlty Towers. Hilarious how snooty they are when a trained monkey could do their jobs. ?
September 2020 by Da Re
Generally rude staff, swearing behind the counter and unprofessional. One lovely lady who is very helpful however rest almost don't want you to come to the place. Will be changing account soon anyway.
August 2019 by Derek Shaw
Unnecesary long queues, no seating provided,staff are friendly and helpful but bear the brunt of unhappy customers who in some cases have waited for 20 minutes or more
March 2019 by rebecca ingram
Every time I go in here I leave with my blood boiling. Attitude of staff is horrendous, long queues and only 2 members of staff on and when you try to lodge 'fast cash' bags you still have to wait in the queue! So what's the point in them?!
February 2019 by Justine McMullan
Awful experience! Very rude and unhelpful. I was told they could not help unless I printed a hard copy of something (itâ??s 2019!!), wouldnâ??t even discuss my issue. Absolutely shocking customer service.
October 2018 by Erin Braiden
Member of staff was very rude to me when I went in to try and find out why a transaction that was cancelled wasn't put back into my account. On top of the rudeness I was told my money had sort of just dissappeared. Ulster bank are terrible to deal with. Will be changing banks soon.
October 2018 by gerard mclaughlin
Great local branch. Always friendly and efficient.
October 2018 by S W
I use this Glengormley Branch a couple of times a week but I have noticed some staff are grumpy with their approach to customers. There is one particular member of staff that is unpleasant and I have overheard customers say to her do you want me to come back later. I think the Line Manager needs to investigate this.
July 2018 by Shane McClurg
Not overly impressed by the service given and attitude of a member of staff.
April 2018 by S Walker
I use this Glengormley Branch a couple of times a week but I have noticed some staff are grumpy with their approach to customers. There is one particular member of staff that is unpleasant and I have overheard customers say to her do you want me to come back later. I think the Line Manager needs to investigate this.
January 2018 by Katie Pearson
Very unfriendly approach at counter.