September 2023 by Mrs Q
Huge store with everything you could possibly need for your DIY.Large range of plants and outdoor accessories.Kitchen and bathroom department for new kitchen designs and ideas.No queues at the till and store was clean and tidy.
September 2023 by Stuart Craft
Needed small wheels for a new gate, they had some in stock, not to get them to work. Popped in for paint to touch up being a colour made up smallest pot was 2.5litre.
September 2023 by Ian Gillespie
Staff couldn't be more helpful but the queues at the tills are ridiculous. Pushing card only payments whilst the queue for cash payment was at least twice the size. One till for cash...
August 2023 by Paul McCabe
Unhelpful staff, a feeling of impending closure as you walk through the doors and pricey. Some engagement with customers would be nice and a bit of training in customer service.
August 2023 by Rory Coulter
Typical B&Q experience and covers most of your small DIY projects. New self checkouts are now in place. Though often lacking in selection of power tool accessories
August 2023 by Brian Roberts
Best and cheapest DIY store everything you need under one roof.
August 2023 by Austin Williamson
Still plenty of staff but when you ask for help your told to ask at the desk if someone is called you could stand for up to an hour things need to change at Sprucefield store
August 2023 by Elaine Addis
Great stock availability got everything I needed .Only drawback was at the tills staff standing about chatting so I was sure whether it was self service or till operated.
August 2023 by Anthony Friar
Excellent service and good selection of what we were after. Delivery of items was exactly as promised.
July 2023 by Peter Morrison
After a parental visit I called in here to see If I could get parts a friend needed to fix my walking aid.Got the bits I needed but It was the friendly staff with their sense of humour which made the visit.Nice to meet young people that are not either far too serious or have their face stuck in a phone.
July 2023 by Susie Cairns
We called in to check out a few essentials for doing around the house.still pricing different places out at the moment.we know what is here if we can't find anything else.
July 2023 by Liz Burns
Absolute Rubbish.Can not find anyone to help then when someone comes along they have no clue "I don't work in this Department" Found what we were looking for eventually then told by the assistance "oh Sorry it didn't show availability on our system".Web site worsr.Will go elsewhere in future.
July 2023 by Aci dcobra
Great service, click and collect could do with being in different area so you don't need to wait in queue or to try and get out.Still great work from staff
July 2023 by Peter Lockhart
So disorganized, always so many staff members but none working- about 6 stafff members milling about the till while we needed items discounted, had to interrupt their chat to get any help. Garden manager didn't know what bare root hedging was...
July 2023 by Tony Dean
Has plenty of gear and SELF SERVICE CHECKOUTS, NO MANNED TILL AVAILBLE, I don't work for b and q so I'm not going to scan and pay then pack my stuff that's what employees are for
