February 2024 by Phil Walker
This business sets the standard for customer service. I contacted them via the on line chat and they could not have been more helpful. Definitely a 5 Star business.Thanks very much ?
February 2024 by David Endsor
I Needed some new pedals and after a search online i found this shop, they had the best price. These were ordered and delivered just 3 days later, excellent service for an excellent product, i highly recommend them. Thanks.
December 2023 by niall black
I wish I had discovered John M Hanna Cycles sooner. Gavin is the most down to earth person you will ever meet. His customer service is the best in the business. His enthusiasm for cycling and willingness to take the time to find me the right bike that suited my needs shows. I recently purchased a Scott speedster 20 from Gavin. The bike is not only fast, comfortable but also looks the part with the fully integrated cabling at the front it?s an eye turner for sure. I am now planning on purchasing a Scott addict RC 15 now after owning the speedster I am sold on the Scott brand. Thanks again Gavin.
November 2023 by Damian McAfee
Top service from a local family run business, they really go the extra mile to make sure you are happy with great advice.
June 2023 by Adam Williams
Fantastic experience. Gavin was so helpful and friendly, and went the extra mile to ensure I got the item I'd ordered in time for my daughter's birthday. Highly recommended.
June 2023 by Michelle R
Excellent service,fixed the wheels for our power chair very quickly,excellent value, really friendly staff. Would highly recommend.
April 2023 by ian fitton
This was a great service from this cycle firm and I would be happy to use them again items arriving okay and good condition
April 2023 by Rob McAllister
I bought a bicycle through the cycle to work scheme just under a year ago. Very happy with the purchase and the staff are spot on and very helpful. I am now thinking of buying an E Bike from J. Hanna cycles, Lisburn ?
April 2023 by Francis Berry
Recently purchased an E-Bike at the shop. Staff were very knowledgeable and helpful. Really delighted with my new bike.
April 2023 by Massimo Riva
I purchased an item that I promptly returned when I found out it wasn't the right one.I've been told I'll receive a partial refund because of a minor scratch.
February 2023 by Chris Whyte
I contacted them via their messaging service regarding vintage tyre sizing. They were knowledgeable and happy to help.
October 2022 by Julie McHenry
Just bought a bike through the bike to work scheme and hadn't a clue as I haven't had a bike in years. Gavin was super helpful in advising which bike I should choose and guided me how to operate a modern bike. We have always bought our childrens bikes with John Hannas and have enjoyed supporting a local business. We wouldn't go anywhere else, support local!
September 2022 by Robert Bradley
Got two wheel chair tyres fitted, helpful friendly .
May 2022 by Mark Richardson
It is a real pleasure to speak to someone in a shop who not only understands their product range but can quote figures like battery capacity of the top of their head. Great service from Gavin. His no pressure sales chat resulted in a purchase of two electric bikes we had not intended to by on the day.If only all shops were run this way.
April 2022 by Ian Cargill
We were in the market for two e-bikes and spent a few weeks browsing the cycle shops in and around Belfast. This shop was a great find! Super knowledgeable about the technology. Their guidance allowed us to get the bikes that suited us perfectly. Great service!
