November 2023 by James Hunter
What public business closes lunch times and isn't open Saturday.. we've moved our pharmacy to a 21st century one..
October 2023 by Simon Gibson
Truely awful business. Frequently missing items from repeat prescriptions. Text alert system is unreliable - meaning being without essential medication for days while it is sitting ready for collection. Closing for lunch and at weekends (when people often can be trying to get hold of medicines) is unforgivable. Surely they can work out how to stagger breaks like the rest of the world. There are much better pharmacies all around Lisburn.
June 2023 by Mandy Pryce
repeat prescription rarely correct - keep sending me to my doctor and then i go back and they have recieved it but not actioned it. They should open at lunch time - covid is over and with the number of staff should be able to stagger lunches - i will be moving
March 2023 by Johnston Smith
Last time I went for repeat prescription I asked if all 5 items were included they said yes, went to my car and item missing. Went back and they said they had no more items, went to Doctor's reception who confirmed 5 items sent, went back to chemist and they were then able to find it. This has happened to me a few times
February 2023 by Tania Bushe
Lovely pharmicist easy to talk to and ask questions
August 2022 by Jeanine Hamiltonsayle
Customer service on phone not very helpfulWeekly delivery for elderly consistent in time therefore causing worry and anxiety
August 2022 by Daragh Doyle
Long wait times considering how many staff there are, very poorly run
July 2022 by Amanda Moorehead
Staff are very pleasant an helpful. Great service5?????????? xx
May 2022 by David Mayers
Like previous review, it?s not acceptable for a town Centre pharmacy to close every day at lunchtime and on Saturdays, how does this cater for anyone working normal hours?And there?s always a wait time for prescriptions.Moved to Boots in Sloan Street a month ago, always open when you want and fast professional service, sorry I didn?t move sooner! ?
January 2022 by Daniel Smith
Closed for lunch hour, really? A pharmacy, you can?t stagger your lunch hours so we keep this essential service? Lisburn is not a real city with this type of decision during a pandemic off a main high street.
October 2021 by Jonathan Duffy
My brother who is a doctor did warn me off the incompetence of this practice.i see one client reffered to the staff as " frosty"but simply todays lady julie was short tempered impatient and obviously no understanding that the customer is king.I do not like to critisize but would wish to point out that the stremgth of this business is in their location and not their staff /I have been in business 30 years and am not comming from a standpointof ignorance or unfairness.jpd
August 2021 by Martin Wolfe
5*... Never any problems. A pleasure to go into, a pleasure to interact with all professional helpful staff,.. Sometimes my meds can be complex but they make it so easy, the lady whom always makes my prescription is so polite and always has a smile. I can't name her on this review as I don't know her name but I hope she gets my review through the pharmacy.. (She's late 30's brown shoulder length bobbed hair, with a curvier figure).. I'm always nervous in the chemist so her friendly professionalism Makes it easy.. Great value deals always on and such a great selection of items..Well done ?
April 2021 by Marty Mac
Staff are pleasant and nice clean store
March 2021 by lyn keys
Some of the staff is very nice but there is a few of them who are very frosty when serving you. If it was not so convenient I would not use and go elsewhere.They have got some of my prescriptions wrong at times so really not good enough.
December 2019 by Michael Maxwell
Ok is located in a prime position in Lisburn right beside the health centre but the service is poor. There is a continual stream of people for prescriptions, I stood today for 25 mins for tablets they didn't have in stock the first time 2 weeks ago+ had to leave as there was no hope of getting them in the near future. This place is making a fortune because of its location but service is really slow, staff standing about doing very little, avoid if possible
