January 2024 by Lou
What a joke of a place! Currently standing over an hour wait. 2 staff on, one sitting talking about her dog to a customer while 7 other customers are waiting to be seen. The male worker has made a blunder by scanning the wrong phone for a customer, he?s getting hot and bothered because hes on the phone to o2 who cannot seem to get him out of the pickle he got himself into!! Somebody needs to look into the service provided in this branch!
October 2023 by Aine MacNamara
I've just been speaking to Megan on behalf of my son and she was extremely helpfuland understanding. Initially, I tried to get my query answered through the O2 chat box, but no joy. I'd been in the Spencer road shop a few years ago and thought I'd give the number a try - it couldn't have worked out better. Thank you Megan; you're an asset to O2 and a lovely person! Aine
September 2023 by Carmel McGarrigle
Sara was an exceptional O2 representative today for me.. Such a helpful girl with a beautiful manner. I'll be staying with 02 because of her.
June 2023 by Brianna Hill
I typically do not write a review for anything or anyone, but the outstanding service I received from Mrs. Brenda Elias,Fx calls for an exception. Within a week , Mrs. Brenda Elias, traded my $2000 into $22,250 for me. She went above and beyond to make the entire process a very stress free one. She responded to all my millions of questions and make everything very simple. Top notch customer service! She?s truly a genuine person.Contact her for your trading service : Email:
[email protected] WhatsApp: +13154001991
June 2023 by Mia Layberry-Ling
I have visited this store twice to cancel a device on contract. I spent 45 minutes with the manager who assured me it was cancelled by the time that I left. I have called every month since January 2023 because I am still being charged. No one ever calls back. Disgraceful customer service.
March 2023 by Michael Mcgeown
I had occasion to visit the O2 shop on Spencer Road in order to try and resolve an issue that I could not get sorted or handle online. The Customer Care assistant, Zara, with whom I dealt with was both, very helpful and courteous. The way in which Zara helped me to deal with an ongoing issue, which had been causing me great distress, was much appreciated and whilst I was ready to give up on Virgin/O2, I might just stay with them as long as I can get the help and support provided to me, when I really needed it! Many thanks Zara and keep up the great work. ?????? Michaelmcgeown
February 2023 by celtic1056
Fantastic shop very helpful.
January 2023 by John Haire
Great customer service. Parking sometimes can be hard tho on Spencer road.
October 2022 by kenneth Dougherty
Excellent staff. Very helpful.
October 2022 by Leona Kelly
Thanks so much Dean for all your help today. You were absolutely brilliant ?
April 2022 by phyllis quigley
Young lad helped me out with a problem.
October 2021 by Martin Rouse
I went yesterday to see Shaun in the shop & he looked after me..first class service.. if you need new phone or tablet..you should give him a shout..
July 2021 by Colm Walsh
Un helpfull and one or two of the staff shouldn't be working in a phone show because they have no clue about phones or how to work with customers,
January 2021 by John Lynch
Very good customer service and very good dealing with the public wanted
November 2020 by Deirdrá Uí Goirmleadhaigh
Absolutely fantastic service as always. Thank you to Emma and Gail who sorted me hassle free with my upgrade. Always so pleasant n make the process so easy. Typing this on my new iPhone 11 delighted!!!!
