March 2024 by Karin Paton
Great location for where I needed to be with ample parking on site. All staff encountered over my 5 night stay were friendly and helpful despite a complicated booking (3 separate bookings for a 5 night stay!)Special thanks should go to Connor on reception and Sam in reception/bar as they were both so lovely.
March 2024 by Nigel Kelly
Great place to stay but is in need of a refurb.Staff are excellent and the bar isn't too bad .The exterior needs a clean up and the rooms are looking a bit tired.It's still a good place to stay .Rooms: Need a refurbFood & drinks: Bar is very good
February 2024 by Roisin Liddy
We had a great time staying a few months ago. Rooms were perfect and so were the staff, especially Gareth. Can?t thank him enough for accommodating to our needs and making it such a nice stay.
February 2024 by Derek Kelly
Great location with only a short taxi journey to the town centre. Clean and well presented with friendly staff.
February 2024 by Malcolm McCausland
Great service, will definitely use
February 2024 by Danny Milby
Nice place friendly staff very handy to shops and a beautiful historic city
February 2024 by Ninh Ly
NOT THE TYPICAL PREMIER INN STANDARD.The rooms are massive, certainly a lot bigger than the typical ones you'd find. However, the fit and finish is starting to show it's age (holes in walls, paint flaking off, funny smells in the bathroom, fans that just won't shut off).The worst bit is that someone who stayed in the room before me had clearly been smoking in the bathroom, so every time I had a shower, it reeked of cigarettes.Oh and the internet didn't work for the entirety of my stay. Couldn't even get phone signal to use phone internet.The noise from the creaky floors didn't help either.Easy to find, just off a roundabout and there's plenty of free parking. Staff were hit and miss, got an awkward guy checking me in, but a lovely lady on checkout duties.Overall, it's fine for a one-night bolt hole, but I wouldn't be staying here any longer than that.Rooms: Showing their age, reeks of cigarettes in the bathrooms, internet never worked. :(
February 2024 by David Leahy
Great location, rooms are good and well priced and staff are friendly.
February 2024 by Kathy McCandless
Have stayed here a few times. Easy to get to. Ample parking. Friendly staff. Offered to arrange a taxi for us that evening if we needed it. Room typically Premier Inn of which I have no complaints. Didn't eat or drink here for a change and went elsewhere.Thank you!
January 2024 by ALAN GREGG
Amazing stay for 4 girls for 2 birthday. Dry friendly helpful staff Sam April Connor Gareth & Phil. Even got a few wee bottles of presseco a big bar of Caramel and a balloon for 2 of the girls birthday. Only £6 into city centre in a taxi. Very good value for moneyNoteworthy details: Impeccable staff so friendly good CRS k and very helpful
January 2024 by Samuel Thompson
Good food, drinks reasonably priced, gr8 staff, only £6 for a taxi into town , would definitely go back.
December 2023 by Kevin Gardiner
Good location, friendly and helpful
December 2023 by Gail Givan
Stayed recently for 2 nights B & B Mon-Wed. Hotel is easy to find if coming from Belfast direction. We were allocated a ground floor, accessible room even though we hadn't asked for it. My partner has mobility issues so it worked out very well. Staff were very pleasant and helpful. We had paid for breakfast and it was well worth it. Plenty of choice, unlimited food and drinks. Restaurant was a bit cold on Mon night but it warmed up on Tues & Wed.Rooms: Accessible room was a good size, clean with a large comfortable queen size bed. Free Wi-fi disappointing, kept loosing signal could only use for web browsing on phone, not on etablets. If you want to watch streaming services need to sign up for chargeable service. We didnt.Food & drinks: Breakfast was very good, unlimited food hot or cold drinks. We had our Eve meal both nights, plenty of choice, very tasty and reasonably priced. We had cocktails 1st night, very good price. Good choice of draught beer & cider. Staff very pleasant and good service.
December 2023 by Teresa Devlin
Stayed Saturday night past. Fabulous. Room was excellent. Double & single bed. Beds SO comfortable. So quiet. So clean. Breakfast was fabulous,serve yourself. Excellent value. Will definitely be back.
November 2023 by Dave Bloomer
Fantastic hotel. Had a great couple of nights here. The food was amazing and the staff extremely friendly. A great menu for food and drinks. Short bus ride into Derry.