October 2023 by Kevin Carlin
Usual panic. Items to get for the grandkids but no clue which aisle. Spoke to staff member Eva. What a polite and helpful young lady. Thank you Eva for your help. Hopefully a manager sees this and you get some recognition. Many thanks. I'll be back for more help for the rest of the crew. Kev
October 2023 by Raymond Lynam
Great selection of toys and some really good offers. For a toy store it was immaculate.
September 2023 by Ash
Brilliant store, huge selection of all toys. Was buying jurassic world toys and there was a massive section of them to choose from. Staff member wasn't very friendly but still had a good visit
August 2023 by P C (Big Pete)
Allow a bit of time unless the kids (or big kids lol) know what they are looking for because there's plenty of choices in store to choose from floor to ceiling literally!
May 2023 by Rose evelynn Steele
Easy find things clean kid friendly helpful staff
April 2023 by glenn cooley
One of the best toy shops to grace our shores by a mile, took the grandkids down on saturday, what a selection they have under one roof to say wee were Impressed would be an understatement, class shop unreal stock, kids love you when you take them there,after all its what grandparents & the like do, its a 10 out of 10 from me folks???
April 2023 by CHARLIE Mcdonald
Good store, amazing selection just a shame prices aren't more competitive.
February 2023 by Craig Lewis
Been into this Smyths a few times, great big shop with lots of selection. Bought a scooter here for my daughter and there was a problem with it, went back in spoke to the manager, changed it no problems, very good service
January 2023 by Ian
I was mis-sold an Xbox series X game which would not work on my child's Xbox series s. When I took it back to the shop the child behind the counter they refused to return the game so I could buy the correct one. I have a disappointed child and I am out of pocket. Do not buy computer games from the charlatans.
February 2022 by S u
Customer service down the toilet. Spent 2k at Christmas and went to get a £20 headphone sorted where mic had dislodged 5 days out of their 28 day return statutory return policy. No signs of breaks.They made a million excuses and said contact the retailer. Very disappointed BUT will ensure I take my custom elsewhere. Bad business sense never mind customer service.
October 2021 by Susie Elliott
fantastic store great variety great staff very very friendly and polite definitely be back
August 2021 by Adam 1
The ground is covered in wet muck where your trolleys are parked. Looks like it had not been cleaned in months. Clean it up!
November 2020 by Mccauley Elaine
Staff today where extremely helpful and pleasant.. Especially Kevin on tech counter and other Kevin at nerf guns
August 2019 by Annie Duffy
I was shopping in this store yesterday , I found the staff very helpful especially Paul Mc G could not do enough to help us I finally purchased the item Thanks to his helpfulness Thankyou again Paul
July 2019 by Martin Suster
Tried to buy a car seat .. it would be my son's 2nd birthday by the time someone would come to help you.. staff not helpful and not trained at all .. including manager. But apparently i was rude when i complained so i i left the store.. its a sad loss to Smyth's franchise as people walking away emty handed due to staff incompetence. But thank you anyway as it has been a long time since they made me feel so low in store.
