January 2024 by Andrew Mc gonagle
Went for my first eye test in december was meet at the door and very little waiting time staff was perfect couldn't do enough for me had my glasses a week later great job
December 2023 by TOM BRADLEY
Excellent service every time
December 2023 by Mary Harkin
My glasses are not good. I tried wearing them for about a month and I can only describe them as having to keep cleaning a scum or grease off them! Got fed up and put them away and went back to just wearing my scratched ones.
November 2023 by sharonmatthewson
Went for my eye test today and had to pick new glassesAndrew had the patience of a Saint.Nothing was a bother to him ,even when I changed my mind last minute.The lady who did my eye test was lovely as well.Great experience. X
November 2023 by Liam Starrs
Appreciate all the help I received from the specsavers in Derry. Very grateful to the staff who are always friendly and welcoming. Great quality and great service. Thanks
October 2023 by gembo
Fantastic customer service... Best specsavers I have ever been to.
October 2023 by Billy McLaughlin
I have to say, from start to finish yesterday, my experience in store was first class. I was made to feel welcome and comfortable. Everything was explained to me in a very friendly manner by Beavan ( please excuse spelling mistake) initially, and David the optician was absolutely brilliant, very professional but also friendly and personable, if I had the chance I'd ask to see him each time I'm in for a check up. Thank you. I'd be very happy to return after service like this. Keep up the good work.
October 2023 by kate nash
Pleasure choosing new glasses here because the staff are always friendly and eager to help .
May 2023 by Gary Anthony Knox
Excellent quality and great service.
April 2023 by Michelle Chadwick
I needed a pair of glasses in a very short amount of time as I was leaving Ireland for the UK in just over a week. They were not able to provide the glasses in the time, but they went out of their way to contact a UK specsavers and provide all the necessary info so I could pick up the glasses in Manchester before flying on to Egypt. They were sensational. So helpful, kind and professional.
April 2023 by Deirdre Doherty
Great service very friendly staff and helpful. Doing all good with glasses. Thanks
April 2023 by Fynn Phumelela
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February 2023 by Jeff Harwell
Gary was great and fix my shades for free in minutes! Would definitely give them my business!
December 2022 by George Bamford
I?m very pleased with my glasses but not with the service I received when I went to pick them up, when I went into the store to pick up my glasses a young assistant handed me the box containing my glasses never asked me if I wanted to try them onAfter saying that I wanted to try them she questioned me when I said that they were lose,?what do you mean they are lose?? After explaining what I meant she fixed the issue once again she said thank you good bye . Again I said that I would like to try reading with them before leaving the store!!! Not a great experience at all
December 2022 by Stephen Irwin
Woah!!! Was driving up to Londonderry for some Christmas shopping at 15.20pm. Was still over an hour away. Went onto the website to see if there was any appointments. (My intention was to get an eye test so I could take my prescription elsewhere to get glasses in time for Christmas, as my current pair were brroken) Choose the last one at 16.45. Thought I'd make it on time but traffic was mental! Arrived over craigavon Bridge 16.50 (already late) was dropped off and hot footed it (because of traffic) up past the 2 churches and Foyleside eventually arriving at 16.53! Got an eye test, and the advanced part too...and had new glasses by 17.50! Thank you so much to all the team who did an excellent job!!! You wouldn't have got this anywhere else!! Fabulous. Definitely 5 Star!!
